Regional Contract Manager; Wales

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Date Thursday, February 19, 2026

City Remote

Country United Kingdom

Working time Full-time

Closing Date 05-Mar-2026

Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Regional Contract Manager is accountable for driving performance management, analysis and insight across all services within the region, ensuring contractual obligations are consistently met. This role takes full responsibility for monitoring and reporting on performance to commissioners and senior leadership, providing clear, actionable insights that shape strategic decisions.

The postholder will lead the development, implementation, and evolution of commissioner‑led action plans, tailored to varying Performance Management levels and contractual requirements. Through rigorous analysis of performance dashboards, trend data, and delivery metrics, they will proactively identify risks and opportunities, ensuring timely interventions that safeguard service delivery and enhance outcomes. Acting as the key performance authority for the region, this role ensures alignment between operational delivery and commissioner expectations across diverse portfolios, including Employability, Skills, Criminal Justice, and other behaviour change services.

This is a Hybrid role with travel required within Wales as and when required. Candidates must live in the UK with the relevant Right to Work in the UK.

• Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
• Lead on develop, implement, and evolution of commissioner‑led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
• Act as the regional performance authority and main point of contact for all performance‑related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
• Collaborate with ACM’s, PM’s and PD’s with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.

• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM’s
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight

• Multiple Commissioner key contacts

• Proven experience in performance management and data‑driven decision‑making, ideally within multi‑contract or commissioner‑led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner‑led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of…