Ward Clerk

Go back Cwm Taf Morgannwg University Health Board

The closing date is 05 March 2026

An exciting opportunity has arisen for a highly motivated individual to work on Ward 7, a 28 bedded elective orthopaedic ward.

We are looking to appoint a flexible person with general clerical skills, who can cope well under pressure. Someone who enjoys working with members of the public and being a vital member of our friendly, hardworking team.

The successful candidate will need to be forward thinking and be able to provide a full range of clerical duties to support the smooth running of the ward.

The role is varied and includes assisting with general ward tidiness, filing, scanning, photocopying, medical data inputting, booking out patient appointments and a pleasant telephone manner.

Good communication and organisational skills are essential as well as a flexible approach to work. Knowledge of health IT systems is desirable though full training will be given.

You will be responsible for the maintenance of patient notes, computer systems, answering phone calls, scanning documents.

You will be expected to communicate with a wide range of professionals, Consultants, doctors, nursing staff, patients and relatives.

You will be expected to organise your own workload in order to maintain an efficient and professional service.

Photocopying documents/notes as required. Locate, collate, file and store patients notes as appropriate.

Contribute to a welcoming atmosphere within the ward making users feel comfortable and at ease.

Report any problems relevant to the ward to the senior nurse in charge.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline ther you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Normal routine clerical duties, e.g. filling, cleaning, booking ambulances, making out patient appointments, reporting jobs to maintenance, good communication with staff, patients and relatives.

Operate patient administration computer system and ensure computer system is up to date at all times with details of all patients currently on ward.

To ensure that all patient admission, discharge and transfer details are recorded on the computer system in a timely manner.

Maintain an adequate level of stock to maintain the smooth running of the ward.

Be responsible for ensuring that patients notes are available, maintain the in an orderly manner and return them appropriately after discharge.

Make arrangements for X-ray, ECG and other relevant procedures, when requested.

Collect and deal with post appropriately.

Any other ad-hoc duties as required by the ward manager.

• Good standard of education
• Knowledge of patient administrative system

• Previous clerical/administrative experience
• Previous experience within NHS

• Time management
• Welsh Language Skills (Level 3 and above/B2)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a…