MAP Coordinator

Blue Ridge Health is currently seeking an MAP Coordinator to join our Medical team in Brevard, NC.

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

The Medication Assistance Program (MAP) Coordinator promotes the mission of BRH by assisting patients (either BRH patients or community members) who qualify to obtain specific medications from pharmaceutical companies with little or no cost to the patient.

Responsibilities include:

• Responsible for daily functions of the Medication Assistance Program (MAP), including, but not limited to:
  Processing initial requests and reorders as necessary, Maintaining the patient database in TPC and other databases for MAP, Researching available medications, Interacting with the selected pharmacy to coordinate medication deliveries and patient pick-ups.
• Assists patient with completion of application when necessary and responds to patient inquiries regarding program.
• Follows up with physicians/providers concerning any discrepancies or incomplete forms/prescriptions.
• Effectively organizes and/or prioritizes work and available resources to assist with efficient patient flow in the clinic.
• Retrieves pharmacy refill requests: accurately follows protocols and procedures for completing these tasks.
• Contacts physicians/providers, pharmacies and patients as needed to secure all information required to fill prescriptions.

• High School Diploma or equivalent.
• One year of experience working in an ambulatory care setting.
• Certified Nursing Assistant or Medical Assistant certification, preferred.
• Bilingual preferred, but not required. If bilingual, provides language support services, as requested, based on patient and pharmacy needs.
• Knowledge of pharmaceutical terminology.
• Experience in data entry, as well as proficiency with Excel and Word.

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.