Logistics Service Specialist

Job Description - Logistics Service Specialist (2500035S)

Logistics Service Specialist - 2500035S

Vulcan Materials Company is the nation’s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it’s more than starting an exciting career – you get to make a difference for millions of people every day across the country.

When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way:
doing the right thing, the right way, at the right time
.

Receive and Enter Orders. Receive customer orders and assist customers in identifying proper products needed for specific end uses. Accurately enter orders into the APEX system.

Collaborate. Work with the Sales Service Center to obtain project information and pricing, as necessary.

Oversee and Adjust Scheduling. Oversee driver/truck scheduling to effectively balance our capabilities with demand. Schedule and company and independent drivers to deliver customer orders at each facility on a daily basis. Adjust the schedule as necessary.

Ensure Compliance. Ensure compliance with Department of Transportation rules and regulations, including but not limited to hours of service.

Review Order Entry. Review daily order entry for completeness and accuracy for each facility. Ensure the plant can meet customer needs in a timely manner. Make adjustments as necessary.

Resolve Issues. Report immediately any delivery problems to service or sales representatives for quick resolution or mitigation.

Additional Responsibilities. Other duties as assigned.

Education. Must have a high school diploma or its equivalent. Some college is preferred.

Experience. Experience that has included dispatching, customer relations, and construction/transportation is preferred. Must have administrative or sales experience.

Operational Knowledge. Must have knowledge of paving, concrete, and construction materials. Must have knowledge of trucks and transportation requirements and regulations. Must have a solid understanding of the aggregate and asphalt business functions, as well as key drivers for sales, logistics, and customer satisfaction. Must have knowledge of the construction industry to include materials and project management.

Regulatory Knowledge. Must have knowledge of environmental and safety regulations in trucking and terminal operations. Must possess working knowledge of DOT (State and Federal) motor-carrier rules and regulations to allow effective evaluation, representation, and management of Vulcan’s interests in its relationships with transportation service providers. Must have knowledge of OSHA and MSHA rules and regulations.

Problem Solving Skills. Must be able to schedule and organize large numbers of people quickly and efficiently.

Interpersonal Skills. Must have excellent verbal and written communication skills and interact well with all levels of the organization. Must be able to represent Vulcan in a professional manner. Must be able to maintain satisfactory customer relations.

Time Management Skills. Must be able to manage time effectively with minimal supervision. Must have initiative and ability to handle multiple assignments and stay results-oriented. Must have ability to work in a stressful, deadline-oriented environment that requires complex, technical information and decision making.

Technology Skills. Must be skilled in using computers to record information and create reports.

Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.

Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.

Meaningful Work. What sets us apart is the work we do impacts daily lives – and every employee contributes. Our aggregates produced are used to build…