Business Development

BHC Support Office
5500 Maryland Way
Suite 320
Brentwood, TN 37027, USA

Leads by example and fosters a supportive and professional environment. Duties performed while reflecting and demonstrating core values of dependability, compassion, professionalism, initiative, and communication. Every duty or responsibility should further the mission of B Home Care and improve the quality of life and level of independence for every client and family receiving our services.

Licensure: Must have a valid driver’s license.

Experience: Home Care or Senior Care industry;
Sales and/or Marketing/Business Development experience preferred.

Transportation: Personal & reliable transportation. Valid and current auto insurance.

Skills:

• Strong interpersonal, communication, and relationship-building skills
• Excelent customer service and active listening abilities
• Proficient in Microsoft Office, virtual meeting platforms, and CRM systems
• Highly organized with strong time management and multitasking skills
• Self-motivated, flexible, and able to work independently with minimal supervision

Responsibilities:

• Participate in hands‑on training with the Executive Director covering referrals, assessments, and relationship management
• Represent B Home Care at community events, networking functions, and outreach activities
• Identify, develop, and maintain referral partner relationships
• Generate referrals through outreach including drop‑ins, calls, emails, and in‑person meetings
• Respond to and manage inbound leads from multiple referral platforms in a timely manner
• Schedule and conduct assessments as assigned, including plastic surgery recovery leads
• Reassess existing clients to support retention and service adjustments
• Conduct in‑services and educational presentations for referral partners
• Accurately document all activity in the CRM and track key performance metrics
• After training, independently manage assigned referral sources and inbound leads
• Take ownership of territory growth and expansion of referral partnerships

This role requires frequent travel within the local area to meet with referral sources such as senior living, home health companies, hospitals, hospice companies and rehab centers, among others. The position involves a significant amount of time spent in the field, driving, and engaging with referral partners in various locations. The position requires the ability to be on your feet for extended periods, attending meetings, networking events, and conferences.

You will regularly meet with referral partners face‑to‑face, often in busy and dynamic environments. You may be required to carry promotional materials, marketing collateral, or event supplies, with light to moderate lifting required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.