Senior Director, Relationship Management- Prepaid
Job in
Brentwood, Williamson County, Tennessee, 37027, USA
Listing for:
Corpay
Full Time
position
Listed on 2026-02-06
Job specializations:
-
Management
Business Management, Client Relationship Manager, Business Analyst
Job Description & How to Apply Below
Senior Director, Relationship Management
- Prepaid
5301 Maryland Way, Brentwood, TN 37027, USA Req #11337
Tuesday, April 8, 2025
What We Need
Corpay is currently looking to hire a Senior Director, Relationship Management within our Corpay Payables division. This position falls under our Payables line of business and is located in Brentwood, TN. In this role, you will lead a high-performing Relationship Management team focused on retention, client satisfaction, and growth across a global client base. You will report directly to the Vice President of Client Success and regularly collaborate with Sales, Product, Implementation, Finance, and Technical Support teams.
How
We Work
As a Senior Director, Relationship Management, Corpay will set you up for success by providing:
Assigned workspace in Brentwood officeFormal, hands-on trainingRole Responsibilities
The responsibilities of the role will include:
Leading and developing a high-energy client-facing team focused on retention and satisfactionBuilding and maintaining executive-level relationships with client organizationsStrategizing consultative approaches to secure and retain 100% of the portfolioCross-selling and upselling Corpay Payables, Fleet, and Lodging products and servicesDemonstrating financial and marketing expertise, including analysis of custom interchange rates and rebate structuresParticipating in client RFPs and ensuring overall satisfaction with Corpay’s offeringsCoordinating with internal teams to ensure superior service delivery and customer successMonitoring and negotiating client renewals, repricing, rate adjustments, and profitabilityAttending Quarterly Business Reviews and providing benchmarking insights and growth strategiesHolding both Corpay and the client accountable for program performanceTracking and reporting on market trends and client industry updatesMaintaining strong knowledge of Fin Tech, payment processing, and client-specific industriesIdentifying areas for efficiency and growth within existing programsCollaborating with cross-functional stakeholders to increase client spend and program successQualifications & Skills
Bachelor’s degree or equivalent experience required5+ years of client management or enterprise sales experience within Fin Tech or payment processingProven track record managing complex enterprise clients and maintaining C-level relationshipsStrong strategic thinking and analytical skills to drive portfolio growthExcellent verbal and written communication and presentation skillsAdvanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and Experience with data/financial analytics, negotiation, and problem-solvingWillingness to travel up to 50% as neededHighly organized, self-motivated, and comfortable in a fast-paced environmentBenefits
Medical, Dental & Vision benefits available the 1st month after hireAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e., wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizesMonthly employee appreciation and wellness eventsOn-site gym and weekly discounted car wash (location-specific)Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
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Position Requirements
10+ Years
work experience
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