Policy Service Specialist

Overview

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Are you ready to have an exciting career with a growing company? We are seeking a dedicated and detail-oriented Policy Service Specialist to support our operations and underwriting teams within the transportation and logistics insurance sector. This role will be responsible for preparing policy documents, accurately issuing policies, and performing post-issuance reviews to ensure quality and compliance with both insurance carrier requirements and state guidelines.

The Policy Service Specialist supports the underwriting staff by carrying out various support tasks. Prior insurance experience NOT required. You can Earn While You Learn!

• Issuance of insurance policies, binders, endorsements, cancellation and non-renewal notices accurately and within established timelines.
• Communicate with brokers, agents, and internal stakeholders to address questions or resolve discrepancies related to issued policies. Follow up with customers to ensure accurate records.
• Collaborate with underwriting and operations teams to gather necessary information for policy issuance.
• Review completed policies post-issuance to ensure compliance with insurance carrier requirements and state regulations.
• Maintain and update policy records and documentation in agency management systems.
• Support quality control initiatives by identifying and correcting errors or inconsistencies.
• Provide excellent service and support to internal teams to facilitate a seamless policy issuance and endorsement process.

• Must be highly organized, detailed oriented, and have excellent time management skills.
• Must have strong teamwork skills.
• Excellent attention to detail and accuracy in document preparation and review.
• Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Effective verbal and written communication skills for internal collaboration and external correspondence.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

• Associate’s degree preferred. High school diploma or equivalent required.
• Experience in insurance policy servicing, underwriting support, or a related administrative role, a plus.

• Prolonged periods of sitting at a desk and working on a computer.

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Parental Leave
• Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit  or learn more here.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and…