Personal Lines Senior Account Manager

Overview

Are you a high-performing Personal Lines Account Manager ready to take ownership of a book of loyal clients in a relationship-driven, team-oriented, growing independent agency? At RPR Insurance, we’re not just renewing policies — we’re empowering people to Live Protected. If you are driven and thrive in a culture built on collaboration, accountability, and empathy, this is your opportunity to do meaningful work with a team that truly values your expertise.

• You’ll serve as an advisor and advocate for a portfolio of personal lines clients, ensuring each household receives proactive, exceptional service.
• You’ll manage renewals, coverage changes, and retention with confidence while leveraging your product knowledge to identify gaps, improve protection, and deliver peace of mind.
• Day-to-Day Responsibilities:
• Manage a book of personal lines business with attention and care
• Proactively review renewals and negotiate with carriers to ensure competitive coverage/pricing and present options to insureds
• Analyze coverage and compare / present options to insureds
• Build long-term client relationships through consultative conversations and responsiveness
• Assist clients with new policies, changes, and claims with empathy and urgency
• Educate clients on coverage options and risk prevention strategies
• Identify opportunities for cross-sell and rounding out accounts
• Partner with team, agency leadership, and underwriters to ensure smooth execution and high client satisfaction
• Remain current on carrier appetite, market trends, and technology tools
• Work with high-net worth clients

• 3+ years’ experience in an Independent Agency (IA channel), personal lines account management
• Deep knowledge of carriers, coverage forms, and rating practices
• Active P&C license, Life License preferred
• Proficiency in the agency s management system, AMS
  360 and Microsoft Office
• Exceptional communication, organization, and follow-through
• Ability to manage renewals and retention strategies independently
• A genuine care for people — championing relationships and getting it done right

$70,000+, Based on Years of Experience