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Patient Accounts Rep

Job in Brentwood, Williamson County, Tennessee, 37027, USA
Listing for: Universal Health Services
Full Time position
Listed on 2026-02-04
Job specializations:
  • Healthcare
    Medical Billing and Coding, Healthcare Administration, Healthcare Management, Medical Office
Job Description & How to Apply Below
Position: PATIENT ACCOUNTS REP

Responsibilities

CCS (a UHS company)

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $12.6 billion in 2021. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune;

and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Position Summary

This position is responsible for processing insurance claims for assigned facilities in a timely manner. This position ensures review and collecting of payments from insurance agencies and patients for the assigned facilities. This position requires collaboration between the insurance agencies, the facility, and the patient in resolving any problems that may occur during each Revenue Cycle.

Essential Duties and Responsibilities
  • Processes the filing for all assigned claims. Ensures requirements are met and claims are followed‑up on daily to eliminate denials and non‑payment of claims.
  • Reviews and conducts research on insurance correspondence and makes necessary corrections to ensure appropriate claims payment.
  • Conducts research and follow‑up on denials in a timely manner and proactively communicates any denial issues related to billing requirements. Completes re‑bill request as necessary to facilitate timely and proper claims payment.
  • Contact and explain insurance benefits and collect payments to patients. Resolve any issues related to the patient accounts and negotiate any overdue balance to recover payments from patients. Assist patients with terms for payment plans when necessary.
  • Monitors contracts and single patient agreements to ensure appropriate reimbursement is received. Reviews each eligibility of benefits (EOB) for proper reimbursement and answer inquiries and correspondence from patients and insurance companies to facilitate payment.
  • Manages assigned projects related to obtaining appropriate and timely reimbursement of outstanding claims and performs various collection actions including contacting third party payers or patients by phone.
This opportunity provides the following
  • UHS is Challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan.
  • 401k plan with company match
  • Generous Paid Time Off
About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune;

and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications Requirements
  • High School Graduate/GED Required Vocational Technical School Graduate preferred
  • 1-3 Years Related work experience required
  • Understands billing requirements for commercial payers and Medicaid.
  • Demonstrates understanding of both UB04 claim form, CMS 1500 claim form, and Explanation of Benefits. Understands which…
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