Manager, Spa & Fitness

Trilogy® at The Vineyards:
Club Los Meganos

Set within the spectacular Trilogy community, Club Los Meganos combines striking architecture and interior design with magnificent mountain views and innovative programming. The Club features a full-service Sawa Spa, dining at Abby’s Gourmet Studio, Fitness and Sports Courts and weddings in our surrounding vineyard.

New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.

Full‑Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year.

Full‑Time team members are eligible for 7 paid holidays annually.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

The Spa & Fitness Manager supports the daily operations of the Spa & Fitness facilities, including implementing marketing and sales plans, training and supervising staff, processing payroll, and facility management and maintenance. This position reports to the Spa & Fitness Director.

• Ensure the “Trilogy Experience” for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to Blue Star Resort & Golf (BSRG) and facility policies.
• Support daily operations including opening and closing procedures, facility inspections, cash handling procedures, and general facility maintenance.
• Provide hospitality to members and guests and support to staff when needed. Monitor monthly sales promotions and strategies as outlined in the marketing plan; review weekly reports for retail and services.
• Continuous development of programs and services for new and current members.
• Monitor member use and retention goals of the Club.
• Lead fitness room orientations.
• Lead fitness workshops and/or classes, as requested.
• Work with groups scheduling spa events from initial event booking through the event.
• Assist in creating and monitoring the annual budget to ensure expenses are within budgetary limits and the established financial goals.
• Assist in recruiting, hiring, training, and supervising facility staff.
• Schedule staff to ensure adequate coverage.
• Assist in developing monthly client reports.
• Provide excellent customer service and help monitor member feedback through the comment forms and other customer care techniques. Help to supervise and follow up on member requests and comments.
• Monitor facility upkeep and work with the management team to correct or upgrade any conditions that are not safe or in keeping with the Club’s resort image.
• Report incidents and accidents to the Spa & Fitness Director and/or Director of Resort Operations.
• Prepare payroll and financial reports in accordance with BSRG policy.
• Implement proper inventory and purchasing procedures; submit purchase orders to the Director of Spa & Fitness for approval.
• Oversee pool operation, including staff, supplies, and sanitation, if applicable.
• Coordinate operation of seasonal pool bar with appropriate Food & Beverage outlet, if applicable.
• Assist staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events, as requested.
• Other duties and responsibilities may be assigned.

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team‑building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our Blue Star core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

• High School diploma or equivalent preferred.
• Three years’ leadership experience in a Wellness, Health Club, Fitness Club, or Spa environment, with minimum of one year supervisory experience required.
• Certified Pool/Spa Operator (CPO®) certification, if…