Casual Clubhouse Social Café Team Member

Job Title: Casual Clubhouse Social Café Team Member

Department: Core

Reports to: Clubhouse Social General Manager

Salary: £12.31 per hour

Interviews will be on a rolling basis

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults s responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all.

This includes the timely reporting of any safeguarding concern to the safeguarding team.

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies
• To ensure compliance with the Club’s Code of Conduct.
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
• To keep confidential any information gained regarding the Trust and its personnel
• To maintain a flexible approach to work at all times

We are looking for a passionate, hardworking Team member to serve our customers at our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub at the site and will also double as a social and community space linking into community projects for all ages. In this capacity you will work closely with all members of our new team.

We are partnering with the homeless charity Change Please to create a west London training hub. Our founder partners in the project are The University of West London (UWL) and the Premier League and Professional Footballers Association Fund. We are also linking up with the University to offer a range of immersive opportunities for their catering and business students.

This is a unique role as the usual aspects of a hospitality business will need to be balanced with the social and community programme. This makes for an enriching role dealing with a range of people and organisations.

The Trust is a progressive, driven organisation with many facets. The Clubhouse will become one of our key hubs, also working with our stadium hub. This is a unique opportunity to combine sport and physical activity with nutrition and social projects. If you are up for the challenge of becoming part of our growing team we would like to hear from you.

• Preparing and serving coffee and tea to high standards
• Serving healthy food and drinks efficiently and professionally
• Responding to customer orders, questions, and concerns in a warm and helpful manner
• Accurately handling payments
• Maintaining high standards of cleanliness, safety, and hygiene at all times
• Being knowledgeable about our Clubhouse menu
• Working collaboratively…