Key Account Manager

Responsibilities

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop your own sales strategy to achieve sales targets, ensuring profitability
• Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals, ensuring payment on time
• Monitor contract deployment rigorously, relying on the Strategic Clients structure
• Train Otis operational teams on the market segment
• Conduct market and segment studies
• Organize and present client reviews (offer review, 360° review)
• Lead meetings with the Executive Committee on strategic issues
• Propose innovations and marketing projects
• Build strong relationships with clients and manage the relationship plan with top management and OA lead.
• Track OST sales and ensure OST sales growth
• Lead presentations, workshops, internally or with clients and / or prospects
• Animate the network and follow up on action plans when needed

• You have some experiences in the sale of technical products requiring customer consultation
• You have a strong customer and service orientation, including excellent interpersonal skills
• You have strong commercial contract experience
• You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
• Ideally have relevant lift industry experience
• You will receive a long-term employment contract with the world market leader
• Attractive salary, Commission and car allowance scheme
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
• We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects.
• For this role, we offer flexible working hours with the possibility of remote work.