Business Analyst

Job Title:
Business Analyst

Department:
Technology

Reports to:
Head of Technology Solutions and Project Delivery

Location:
Vantage, London

Salary: £65,000 per annum

Closing Date: 25th January 2026

The Business Analyst’s role is to understand and capture the business needs of the Off‑Field departments. Your work will pinpoint opportunities for improvement, drive the implementation of new initiatives, and help the club achieve its strategic goals. Whether leading smaller projects or supporting major programmes, you will be a trusted partner to the Off‑Field teams – ensuring technology solutions are fit for purpose and aligned with Brentford FC’s vision.

You will actively champion the adoption of new technologies, identifying opportunities for innovation and efficiency, and helping departments embrace digital transformation through AI, automation, analytics, and emerging tools.

• Business needs analysis:
  Integrate with off‑field departments to understand their operating models, challenges, and strategic direction. Translate these business needs into clear technology requirements that form the foundation for project delivery.
• Project support & delivery:
  Support larger, cross‑departmental projects by facilitating requirements gathering, process mapping, solution documentation, testing, and stakeholder engagement. Manage minor projects end‑to‑end, ensuring successful delivery and smooth transition to support.
• Process improvement & innovation:
  Drive efficiency and revenue by improving processes and promoting new technologies such as automation and analytics across Off‑Field teams.
• Stakeholder collaboration:
  Build strong relationships with managed service providers and third‑party vendors, advising on technology process changes and software selection.
• Strategic alignment & technology planning:
  Collaborate closely with the Business operations team to translate strategic plans into actionable, outcome‑led technology roadmaps that drive departmental objectives and support the Club’s vision.

• Ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and specific reference to the data regulations (GDPR and PECR).
• Ensure compliance with the Club’s Code of Conduct.
• Ensure compliance with all relevant legal, regulatory, ethical and social requirements.
• Build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC.
• Keep confidential any information gained regarding the Club and its personnel.
• Maintain a flexible approach to work at all times.
• Ensure compliance with all Matchday Safeguarding processes.
• Ensure compliance with the Club’s Safeguarding Policy and processes.
• Promote and support positive mental health and wellbeing throughout the Club both on and off the field.
• Promote equity, diversity and inclusion at the Club, in line with our EDI strategy.

• Bachelor’s degree in Business, Technology, Information Systems, or a related field.
• Professional certification in business analysis (e.g. BCS/ISEB, IIBA, APMG, PMI).
• Strong understanding of business analysis methodologies (e.g. Agile, Waterfall).
• Familiarity with data protection, privacy, and relevant regulatory requirements.
• Knowledge of the sports industry or similar sectors (if relevant) and awareness of current trends, challenges, and opportunities in the sector.
• Understanding of digital transformation, automation and emerging technologies.

• Demonstrable experience as a business analyst.
• Ability to map and analyse business processes.
• Skilled in requirements gathering, documentation, and solution design.
• Proficient in data analysis and visualisation tools (e.g. Excel, Power BI, Tableau, SQL).
• Experience with project management tools and methodologies.
• Ability to facilitate workshops and stakeholder meetings.
• Strong problem‑solving and analytical skills.

• Demonstrated project leadership, with experience both leading and collaborating across multiple teams and projects, and fostering consensus.
• Proven ability to build and sustain…