Student Worker - Front Desk Assistant

Student Worker - Front Desk Assistant

The Blinn College District is searching for a Student Worker - Front Desk Assistant at our Brenham Campus.

The Front Desk Assistant is a student position within the Department of Housing and Residence Life. The Front Desk Assistants are responsible for performing a variety of front desk and clerical functions and providing quality customer service 24 hours, 7 days a week. The Front Desk Assistant is responsible for assisting the Residence Hall Director or the Assistant Residence Hall Director in the effective administration of the residence hall.

This is accomplished through working at the Front Desk of the building and performing related tasks as assigned. Front Desk Assistants are expected to behave in a mature and responsible manner, using good judgment, and abiding and enforcing institutional policies.

• Confirm students live in the hall by checking the student  to sign in any guests. Monitor the entrance to the building to insure that only residents of the building enter the student living units. Respond to emergency exit door alarms, monitor cameras, and greet students and guests who enter the building 24 hours, 7 days a week. Be punctual in reporting to all assigned shifts.
• Check in all guests at the front desk. Verify residents and give them keys for only their room when doing lockouts. Update FOB access as needed. Know emergency procedures and when it is appropriate to contact the RAs on duty, Residence Hall Director, and/or Campus Police. Follow all fire alarm system and emergency evacuation procedures appropriately.
• Assist with all residence hall opening and closing responsibilities and assist with check-in and checkout procedures during the year. This includes reviewing room inventory forms, Personal Data Sheets, and other paperwork as residents check in and check out.
• Troubleshoot problems that occur with front desk operations. Maintain a clean and organized front desk and lobby area. Complete paperwork and administrative assignments in a timely manner, including but not limited to equipment check out, room inventory forms, etc.
• Read and maintain the desk log which is used to sign in and out of the desk, inventory lock-out and equipment keys, and inventory other equipment and desk supplies.
• Confront policy violations that occur in the desk area and complete incident reports accurately and in a timely manner (immediately when possible). Report maintenance and custodial issues online or to the Residence Hall Director on call and show residents how to enter maintenance and custodial work requests online. Assist residents with lock out keys and other key issues.
• Serve as an information source to residents and parents about college and community services. Respect and maintain student and staff confidentiality, except in cases that may be dangerous to individuals and/or the greater community. Maintain positive and open attitude when interacting with staff members, supervisors, campus police and residents or visitors of the building.
• The Front Desk Assistant should model strong leadership characteristics such as responsibility, positive attitude, fairness, enthusiasm, flexibility, commitment, integrity, good time management and communication skills, and a willingness to learn and work as a team member.
• Performs other duties as assigned.

• Federal work study eligible.
• Full-time student at Blinn (including all campuses and internet courses).
• Able to work 10–19 hours per week.

• Basic computer skills on Microsoft Office programs such as Word and Excel.
• Basic knowledge of copier/scanner use and operation.
• Student in good standing; maintain a 2.00 GPA throughout term of employment.
• Good interpersonal skills and demonstrate ability to relate to people.
• Enrolled in a minimum of 12 credit hours each semester.
• Available for all residence hall openings and closings.
• Demonstrate ability to work independently and with minimal supervision. Demonstrate good clerical and communication skills.
• Answer the phone and record accurate…