Mobile Device Specialist

Mobile Device Specialist

Join to apply for the Mobile Device Specialist role at S&K Technologies, Inc.

Base pay range: $25.00/hr - $27.00/hr

This position requires the incumbent to work on site so you must live within commute distance of the work location in Bremerton, Washington.

The Mobile Device Specialist provides customer service for Government clients with mobile device support (specifically iPhone support) including troubleshooting, inventory management, metric gathering and compilation and minor repairs. The mobile device specialist interacts with customers daily, quickly identifies issues, manages and tracks tickets from inception to close and utilizes tools to track and manage inventory levels for management reports.

• Manage the mobile device program, including maintaining a cell phone inventory and providing printer consumable ordering information based on inventory and usage metrics
• Provide smartphone support, including troubleshooting and repair for iPhones and flip phones
• Diagnose problems and perform minor repairs on mobile devices, computers, and other IT equipment
• Provide monthly reports on inventory levels and usage metrics
• Manage inventory, including receiving shipments, restocking, and lifting up to 50 lbs
• Maintain accurate records of all activities and processes related to the mobile device inventory
• Provide labor support to other task areas as required in the best interests of the program
• Perform other duties as assigned at the discretion of management

• High school diploma or equivalent

• IT experience is highly desired. Must have extensive experience with MS Office (Excel, Access) and computer competence.
• Proven ability to maintain professionalism, with a commitment to customer service.

• Proof of U.S. citizenship or authorization to work in the U.S.
• Ability to obtain a DoD Secret Security Clearance.
• Strong preference given to candidates who meet all job requirements and possess an active DoD Secret clearance.

• Two years IT experience is desired

SKT, Inc. is an EEO/Veteran/Disabled employer. To view a listing of our benefit package, please visit

Entry level

Full-time

Design, Art/Creative, and Information Technology

Professional Services

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