On Call Behavioral Health Technician Pendleton Place

On-Call Pendleton Place Behavioral Health Technician

Hiring Range: $20.07 - $24.58 per hour

The Pendleton Place Behavioral Health Technician provides ongoing assistance to clients at Pendleton Place while maintaining a safe and therapeutic work environment. The Pendleton Place BHT appropriately assists clients in meeting their daily basic needs for health and safety and assists in meeting client treatment objectives as directed by the housing team. In addition, the Pendleton Place Behavioral Health Tech facilitates the agency's work by courteously greeting and directing residents, visitors, and partnering agencies.

Work closely with the housing staff, assigned clinicians, partnering agencies, and clients with daily living/activities in the building. The Behavioral Health Technician assists in the operations of KMHS in support of its stated mission and provides the highest level of customer service to internal and external customers.

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• Ensure positive customer relations through courteous and helpful interactions with all groups and individuals entering the building. Greet individuals, inquire about their needs, and contact the appropriate staff or assist in their condition.
• Monitor the lobby activities and serve as a liaison between staff and clients by maintaining constant awareness of client agitation or inappropriate behavior and, as appropriate, respond firmly and respectfully; contact the assigned team as appropriate for assistance. Front desk staff can expect to deal with unexpected and unpredictable behaviors that can create a more stressful environment for front desk staff due to how our tenants and their guests present themselves on any given day.
  
  Deescalate residents and guests when necessary.
• Buzz clients and visitors in and out of the building. Sign visitors in and out. Monitor those on the banned list from the building.
• Work closely with the team to reinforce consumer behaviors as specified in the consumer's treatment plans by using the information provided in client alerts in Credible.
• Ensure positive agency communication by answering incoming phone lines and routing calls professionally and courteously. Take accurate messages and distribute them on time. Connect callers to the agency voice mail system following agency procedure.
• Provide administrative support to the Pendleton Place Manager. Manage calendars to resolve scheduling conflicts efficiently. Manage and sort email, reply as appropriate and identify urgent items for timely review.
• Facilitate meeting preparation by scheduling participants and conference rooms, providing agendas & handouts, and other necessary materials.
• Ability to deescalate and discern when additional support is needed.
• Maintain supplies for the work area by submitting requisitions to the purchasing agent.
• Ensure the lobby, reception area, copy room, staff lounge, and interview/group rooms are neat.
• Take appropriate measures to meet the client's daily basic needs for health and safety, including but not limited to the following tasks:
  • Monitor clients according to the assigned levels of observation.
  • Assist in maintaining a clean work environment.
  • Assist in maintaining a sufficient inventory of food and non-food items.
  • Other duties as assigned by a supervisor.
• Complete all required electronic and paper charting, documentation, and data entry of clients as outlined in the appropriate KMHS guidelines, manuals, policies, and procedures.
• Participate in clinical activities as directed by a supervisor, including but not limited to:
• Conduct ongoing observation and assessment of client mental status during each shift.
• Follow specific behavioral protocols for clients as directed by a supervisor.
• Other clinical activities as directed by a supervisor.
• Complete all paperwork involved in providing direct client care, including but not limited to:
  • Tracking sheets.
  • Other forms as needed.
• Attend all mandatory training on time and as scheduled.
• Keep current on all required documentation (i.e., food handler’s permit, counselor licenses, etc.).
• In addition to the above, any other responsibilities assigned by the…