Centralized Lending Funding Associate

About the Role

About Kitsap Credit Union: Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2+ billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. Our KCU Cares Foundation focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities.

We have provided thousands of hours in staff volunteerism and in-kind support. At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We are committed to a supportive, mission-driven, and inclusive culture where employees can grow their careers.

To learn more, visit kitsapcu.org.

Kitsap Credit Union is in search of a Centralized Lending Funding Associate. The Centralized Lending Funding Specialist is responsible for guiding members through the final stages of their consumer loan application process, including signature loans/lines of credit, auto loans, personal loans, and credit cards. This role ensures all required documentation is completed accurately and efficiently, validates contract details, identifies cross-sell opportunities, and presents final loan options to members.

The Specialist prepares and sends final documents for signature, reviews signed documents for quality control, and books and funds loans to the core system.

Reports to: Director, Centralized Funding Operations

Employment Type: Full-time, hourly, non-exempt, hybrid

Salary Range: $26.47 - $33.09/hour depending on experience

Bonus Target: 5% potential incentive of base pay

Working Hours: Monday - Friday 8am - 5pm

Grade: 7BC

Industry: Banking

• Interact directly with members to finalize consumer loan applications, ensuring a positive and professional experience.
• Complete all required paperwork and documentation for consumer lending products (signature loan/line of credit, auto loan, personal loan, credit card).
• Validate contract numbers and loan details for accuracy and compliance.
• Discover and present cross-sell opportunities, including loan upgrades and ancillary products (GAP, Service Contracts, Maintenance, etc.).
• Deliver a clear and comprehensive final presentation of loan options to members.
• Prepare and send final loan documents for member signature.
• Review signed documents for quality control and compliance with lending regulations.
• Accurately book and fund loans to the member's account in the core system.
• Maintain up-to-date knowledge of lending compliance regulations and internal policies.
• Communicate effectively with members, team members, and other departments to resolve issues and ensure timely funding.
• Demonstrate urgency and efficiency in completing loan documentation and funding processes.
• Support a positive team environment and contribute to continuous process improvement.

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite software.
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