DSHS DVR Supported Employment - Office Assistant

DSHS Supported Employment – Office Assistant 1

This position is part of the Supported Employment in State Government (SESG) Program. The selected candidate must be eligible for SESG and meet the required qualifications.

We are looking for an Office Assistant 1 to support the Division of Vocational Rehabilitation (DVR) Bremerton office. In this role you will assist Vocational Rehabilitation Counselors, Rehabilitation Technicians, and the Supervisor by keeping daily operations running smoothly so staff can focus on delivering direct services. Your duties include answering phones, greeting visitors, managing digital filing systems, data entry, and other office support tasks.

Your work helps create an organized, welcoming, and efficient environment that strengthens the team’s ability to serve the community effectively.

• Scan, photocopy, and collate materials to support daily office operations.
• Open, date‑stamp, sort, route, and prepare incoming and outgoing mail while maintaining basic logs and records.
• Scan and index documents into the electronic filing system to ensure accurate and accessible digital records.
• Answer telephones, respond to routine questions using established guidelines, and receive and direct visitors.
• Receive, sort, and distribute mail, messages, records, office supplies, and other materials throughout the office.
• Enter and retrieve data in electronic systems, generate documents and correspondence, communicate through email and Teams, and update computer files.

• Excellence in customer service skills.
• Team player who brings out the best in others.
• Ability to make good customer service decisions.
• Proficiency in working with MS Office software and electronic databases.
• Strong data entry skills and attention to detail.
• Ability to store and save electronic files.
• Ability to use standard office equipment – computer, phone, printer, scanner.
• Ability to interact with customers, staff, and community partners via telephone, email, and in‑person.
• Eligibility for the Supported Employment in State Government Program.

• High school diploma, GED, or equivalent education/experience.
• Eligibility for the SESG Program.

• Have a developmental disability as defined in RCW 71A.10.020; or
• Experience a significant disability that seriously limits one or more functional capacities. For more information please visit the Federal VR Eligibility Regulations.
• Documentation of the above will be required if selected for an interview. This may include documents such as a written statement from a Doctor, Physician’s Assistant, or Therapist, records from a School Counselor or Vocational Rehabilitation Agency, or records from a similar program that identifies your disability. Written statements from family members, friends, or former employers/co‑workers will not be accepted.

• You require supported employment on‑the‑job training and long‑term support to satisfactorily perform job duties, AND
• You will provide an ongoing source of long‑term support to perform the duties of this job.

If you are selected for an employment interview and you require the assistance of your long‑term support at the interview, you authorize the Long Term Support identified in the Supplemental Questionnaire to participate in the interviewing process and disclose to the hiring agency or their designee any information about the form, frequency, and scope of employment support you will receive for the purposes of determining your eligibility for this SESG position.

If you do not require assistance from your long‑term support at the interview, after the interview, if you are the selected candidate for the SESG position, you agree to provide the employer with your written long‑term support plan that has been mutually agreed upon with your long‑term supports as to how they will be assisting you with maintaining this job.

The plan will include contact information regarding who the employer and/or the candidate can contact should there be any questions or need for support with the plan during the SESG selection…