Medical Equipment Technician

Summary

The Medical Equipment Technician is responsible for timely, efficient, courteous and service-oriented delivery and assembly of medical equipment and supplies. The role educates patients or caregivers on use, maintenance and benefits of equipment, performs related warehouse and inventory tasks, completes required documentation, and may be cross‑trained to cover office duties.

• Delivers medical equipment and supplies, educates the patient and/or caregiver on use, maintenance and benefits, and completes all required paperwork.
• Maintains compliance logs and applicable records and receipts per policy and procedure.
• Understands and complies with all applicable laws, rules and regulations including HIPAA, Joint Commission, FDA, OSHA and all infection control guidelines.
• Responsible for after‑hours coverage with other Medical Equipment Technicians.
• Supports and participates in the training of new Medical Equipment Technicians as requested by the manager.
• Identifies patient needs and/or revenue opportunities while engaged with patients and conveys them to Customer Service Representatives for follow-up.
• Supports vehicle maintenance by unloading and cleaning vehicle daily; completes daily and quarterly maintenance manifests as required by policy and procedure.
• Maintains warehouse inventory levels and equipment cleanliness and repair according to policy and procedure and in compliance with applicable rules and regulations.
• Other duties as assigned by the branch office manager.

• High School diploma or GED equivalent.
• Valid driver’s license with a qualified driving record.
• Residential delivery driver experience (preferred).
• Customer service experience in a medical/insurance/healthcare setting (preferred).

• Competitive base salary based on industry standards.
• Comprehensive benefits package including medical, dental, vision, and 401(k) with generous match.
• Paid time off that increases with tenure, holiday pay, and a supportive company culture.

Primary duties involve driving, loading and unloading equipment, and on‑site delivery in outdoor weather conditions. Physical demands include standing, bending, lifting up to 25 pounds regularly and up to 150 pounds occasionally.

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