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Healthcare Management

Eye Care Call Center Lead - Scheduling & Quality

Job in Brecksville, Cuyahoga County, Ohio, 44141, USA
Listing for: Midwest Vision Partners
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading eye care provider is looking for a Call Center Supervisor in Brecksville, Ohio. This role focuses on supporting and leading call center teams, driving performance, and enhancing the patient experience. Responsibilities include ensuring optimal fill rates, conducting quality reviews, and improving cross-functional communications. Ideal candidates will have over 3 years of experience in eye care and previous leadership roles.

This is an excellent opportunity to make a significant impact in improving patient care.
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