Customer Success Specialist

Join UL Solutions as a Customer Success Specialist
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• Support the client relationship by demonstrating product/service features to help the customer achieve specific business results and maximum value from the product(s).
• Support client account satisfaction and account growth by effectively responding to client sensitive and urgent issues.
• Recommend specific solutions to achieve customer's desired result.
• Meet with prospects to identify and qualify their needs, including understanding decision makers, delivery timeframe, budget status, challenge and pain points, and competition status.
• Prepare value propositions, quotes, or review quotes prepared by others, and close sales by assisting Account Ownership roles, getting prospect commitment with little or no supervision.
• Perform other duties as directed.
• Read and follow the Underwriters Laboratories Code of Conduct and all physical and digital security practices.

• University Degree (Equivalent to Bachelors Degree)
• 2+ years of related experience or demonstrated competency.
• General knowledge of company policies and sales processes.
• Demonstrated ability to execute projects to stated objectives.
• Working knowledge of objectives, processes, and procedures of the applicable subunit(s) of the organization.
• General understanding of company’s products and services.
• Minimal business travel required.

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up, all in the name of safety science.

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem‑solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.

Estimated annual compensation: $74,250 – $94,500 (base $55,000 – $70,000; 100% on target performance). Sales incentive plan with 35% of the base salary as annual target incentive paid quarterly. Health benefits, wellness benefits, retirement savings (401K). Paid time off includes vacation (15 days), floating holidays (12 days), sick time (72 hours). Final date to receive applications: 7/7/2026.