Sales Associate- Brea,CA

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

Drives revenue by providing clients with exceptional service through relationship building, sharing style and product information, and maintaining a clean and safe store environment. Consistently achieves individual goals that support store objectives.

• Embrace our values and set an example through your behavior.
• Ensure compliance with all ANN INC. practices and procedures.
• Perform additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads.

• Meet or exceed divisional, store, and individual financial and credit goals, contributing to the store’s overall success.

• Provide excellent client service by anticipating needs, exceeding expectations, and adhering to ANN INC. service standards.
• Build relationships with clients to foster loyalty; multi-task effectively while servicing clients.
• Address client concerns, seek resolution, and involve management when necessary.
• Maintain a gracious, friendly, energetic, and professional demeanor at all times.
• Take ownership of professional growth by soliciting and incorporating feedback; aim for positive client feedback.
• Communicate effectively with management, team members, and clients via in-person, written, and phone interactions.
• Build collaborative relationships, value differences, and promote a positive team environment.
• Lead by example, embodying our values and fostering a culture of learning and trust.
• Ensure compliance with all company policies, practices, procedures, and applicable laws.

• Complete opening and closing procedures, including replenishing merchandise, store recovery, shipment processing, cleaning, merchandising moves, and pricing updates.
• Maintain organized and accessible work areas, meet merchandise processing standards, and adhere to Loss Prevention practices.
• Report hazards and participate in inventory preparations.
• Follow scheduled hours, record time accurately, and remain flexible to business needs.
• Review bulletin boards daily and follow operational guidelines and procedures.

• Navigate ANN INC. computer systems and perform register transactions efficiently.
• Use tools like DOMs and Style Finder effectively to locate products and process transactions accurately.
• Operate the phone system professionally and understand PDT functions.

• Understand and articulate the company's brand positioning, marketing initiatives, and promotional events.
• Live the company's purpose, values, and behaviors in all interactions.
• Participate in store meetings and utilize educational tools to enhance product and styling knowledge.
• Stay current with fashion trends and represent the brand appropriately.
• Package and wrap purchases according to standards.

• Provide excellent client service and build a loyal client base.
• Follow directions, prioritize tasks, and meet deadlines with minimal supervision.
• Apply visual merchandising standards effectively.
• Communicate effectively with clients, management, and team members.
• Handle cash accurately and provide correct change.
• Be flexible with scheduling to meet business needs.
• Lift and carry up to 20 pounds and move effectively around the store and stockroom.

• High School Diploma or GED required.
• At least one year of sales associate experience or relevant service industry experience with proven results.

Store 0746-Birch Street-ANN-Brea, CA 92821

Temporary/Part-time

The company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based on qualifications related to the position, without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other protected category. Reasonable accommodations are provided for applicants with disabilities. For accommodations, contact  The company will not revoke or alter a job offer based on accommodation requests.

California Pay Information: