Assistant Manager

Lens Crafters - Assistant Manager

Requisition : 911207
Store #: 000083 Lens Crafters
Position: Full-Time

Lens Crafters is part of Essilor Luxottica, a global leader in vision care. We are committed to pairing state‑of‑the‑art technology with a truly personal approach to eye care. Our mission is centered on sight—quality care that fosters joy, learning, and innovation. We invite individuals who desire to bring the best quality experience to our patients and customers.

As Assistant Manager, you act as a leader in the absence of or in support of the Store Manager, embodying a business‑owner mindset. You represent Lens Crafters as the premier destination for vision needs within the community and deliver key performance metrics.

• Deliver quality and improvement to exceed all key performance indicators (KPIs)
• Comp Sales, % Sales to Plan;
  Conversion & Customer Count, Comp Growth;
  Increased Traffic;
  Store Operating Profitability;
  Continuity of Care, Exam Growth & Retention Goals;
  Net Promoter Score;
  Current year objectives
• Translate strong retail business understanding into positive sales, business results, and market awareness
• Support store business plans to maximize sales & profit
• Partner with the store manager to lead and develop the team
• Deliver clear, constructive, timely feedback and collaborate on development
• Execute visual directives and maintain store appearance
• Maintain positive working relationships with doctors
• Promote compliance with all policies
• Perform administrative duties
• Work a flexible schedule, including nights and weekends

• High school graduate or equivalent
• 1+ year(s) management/supervisory experience with direct reports
• Knowledge of retail operations, processes, & policies
• Strong basic math skills
• Familiarity with cash register, computers & calculators
• Strong command of English for written and oral communication
• Strong communicator and listener
• Demonstrated high level of selling skills
• Proven ability to problem solve

• College degree or equivalent
• Previous leadership experience within retail & customer service industry
• Knowledge of basic optics
• Knowledge of current store merchandise
• State licensure (if applicable) &/or ABO Certification in non‑licensed states
• Brand Final Inspector Certification
• Brand Quality, Fitting & Adjusting Program

Employee pay is determined by multiple factors including geography, experience, qualifications, skill set, and local minimum wage requirements. In addition, you may be offered a competitive bonus and/or commission plan to complement a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.