Manager, Management

Manager – BLISS Car Wash

Base pay range: $20.00/hr - $28.00/hr

Sign on Bonus: $1,500 after 90 days. Monthly Bonus up to $500 (up to $6,000 per year).

• $20-$28 hourly pay plus commission & possible overtime
• Paid Vacation time
• Holiday Pay
• Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
• 401k with Employer Matching
• FREE weekly car washes
• Opportunity for growth within the Bliss family and value each team member

• Manage site team and improve/maintain a clean, efficient site.
• Maintain high standards of personal appearance and grooming, including proper uniform attire.
• Schedule site team following company policy.
• Review and approve employee timecards.
• Provide excellent guest experience by training the team on internal and external programs and building loyalty through the membership program.
• Train the team on high level of product knowledge, package details, upgrades and membership program.
• Follow through/train the team on offering the membership program to all guests.
• Provide daily direction to the team and ensure safety and other compliance procedures are adhered to.
• Anticipate, prevent, identify, and solve problems as necessary.
• Train on-site open/close process and ensure the site is fully operational during business hours.
• Accountable for providing strong, positive, and proactive leadership to the team while providing direction, feedback, and holding them accountable for performance and results.
• Give Corrective Actions/Performance Improvement Plan (PIP) when needed following company policy/guidelines.
• Maintain a safe work environment by following all safety protocols for the team and guests.
• Perform monthly OSHA training.
• Train the team on monthly consumable inventory and ordering consumables.
• Perform and train on after-hours site cleaning (tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.).
• Ensure staffing levels meet site needs.
• Interview, recruit, hire and train all car wash staff.
• Address and resolve customer concerns, complaints, and inquiries efficiently.
• Be flexible to step into any role necessary.
• Responsible for compliance with local, state, and federal laws.

• MUST HAVE CAR WASH MANAGEMENT EXPERIENCE.

• Maintain highest level of guest service.
• Adapt to ever-changing high-volume car wash while working in a team environment.
• Takes initiative when problems arise.
• Flexibility to adapt to a variety of situations.
• Attention to detail with capability to prioritize and meet deadlines.
• Work varied hours/days as business dictates (including Fridays & Saturdays).
• Work at other locations as needed.
• Improves staff performance through motivation, training, and setting clear expectations.

• Written/verbal communication and documentation skills.
• Multitask and organizational skills.
• Lead, support, and contribute to team goals.

• Communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.

• Mainly outdoors and at times indoors.
• Constant exposure to equipment fumes and cleaning solvents (dust, fumes, gases).
• Constant temperature and conditions fluctuate (heat, cold, humidity).
• Loud noise and vibration exposure.

• Lifts up to 50 lbs.
• Stand or walk for extended periods.
• Flexible hours, night and day, weekends, and holidays.
• Operate all related equipment.

Reports to the District Manager/Operations Manager.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. A Sign-on Bonus is payable after 90 days of continuous employment. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

Mid-Senior level

Full-time

Other

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