Endpoint Analyst II

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies ether, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Endpoint Analyst II for Beckman Coulter Diagnostics is responsible for maintenance and support of company Endpoint Management systems and platforms.

This position is part of the IT team based out of the United States and will be an On-site position located in either Brea, CA or Chaska, MN. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Enterprise Technologies Services team and report to the Desktop Experience Manager responsible for overseeing corporate endpoint management systems, and equipment standards. If you thrive in a role that emphasizes high-impact work, innovative solutions, collaboration among cross-functional teams, and building a world-class IT organization, while still promoting work-life balance within a positive work environment— please read on.

• Develop and apply experience with modern cloud-based endpoint management platforms to manage day-to-day operational support of company associate devices.
• Engage with Endpoint Management team to execute technology roadmaps by assisting in implementation of system enhancements, upgrades and risk countermeasures.
• Engage with a global, cross-functional IT support team to foster partnerships that drive towards meeting IT ticketing Service Level Agreements and Customer Satisfaction targets.
• Stay up to date with emerging Endpoint Management features and technologies to identify opportunities for process improvement and innovation.
• Comply with and suggest improvements for procedures related to system governance and management of endpoint devices, applications, and user access controls.

• Ability to quickly absorb technical concepts and apply learnings towards managing systems and supporting internal customers
• Solid history of self-prioritization and ability to balance/schedule work among multiple business stakeholder teams
• Understanding of break-fix customer support scenarios, awareness of change management terminology, and ability to translate common business requirements to existing software features
• Strong interpersonal, organizational and communication skills, with the ability to communicate technical concepts to non-technical audiences
• Bachelor’s degree with 2 years relevant experience, or 5 years relevant experience

• Microsoft Office 365 platform, Microsoft Intune, Microsoft Autopilot, or other Endpoint Management technologies, Desktop Virtualization

The salary range for this role is $75,000 - $90,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s…