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General Manager

Job in Brantford, Ontario, K3R, Canada
Listing for: Crunch Fitness Canada
Full Time position
Listed on 2026-01-27
Job specializations:
  • Management
    General Management, Operations Manager
Job Description & How to Apply Below
Benefits:

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

We Offer

Competitive Salary:  Paid biweekly and based on experience and skillset

Performance-Based Commission:  Monthly payouts based on KPIs (listed pay includes commission)

Comprehensive Work/Life Balance:  Includes paid vacation, sick time, paid holidays, and personal days

In-House Sales and Leadership Training:  Paid training to enhance your skills

Earn While You Learn:  Paid training on Crunch Connected, our platform

Continuous Mentorship:  Guidance from experienced fitness leaders with over 100 years of combined experience

Employee Perks:  Free membership with guest privileges, discounts, and a daily workout built into your schedule

Career Advancement:  Direct path to franchise ownership

Transparent Communication:  Open-door policy with supportive management

Inclusive Company Culture:  Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!

About Crunch Fitness

Be a part of the greatest growth story ever to be told in the fitness industry!

The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.

With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost

Our Core Values

Communication is Key - Clarity and transparency with our processes and expectations

Leaders Grow Leaders - We empower, develop, and support each other through shared commitment

All In, All The Time - We give 100% without hesitation

Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow

Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

Your Schedule

Monday through Friday

Flexible Scheduling

Position Overview
The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.

Responsibilities

Community Environment:  Most importantly, foster a welcoming, friendly, and warm environment for all members

Team Building:  Source, interview, and hire team members, establishing strong, cohesive teams

Management Oversight:  Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations

Training Standards:  With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance

Development and

Coaching:

Consistently develop and coach team members, providing training on employment policies and practices

Staff Meetings and Goals:  Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives

Business Growth:  Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives

Member Retention:  Ensure timely resolution of member concerns as retention is a key priority

KPI Monitoring:  Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded

Facility Maintenance:  Maintain a clean facility with equipment operating at optimal levels

Payroll and Scheduling:  Manage employee payroll and scheduling, ensuring adequate staffing levels at all times

Product and Service Knowledge:  Possess a comprehensive understanding of all offerings, amenities, and equipment utilization

Compliance and Accuracy:  Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations

Inventory Management:  Monitor club inventory and ensure timely restocking

Who You Are

Experience in a fitness environment

Service-oriented management experience

Ownership mentality

Growth mindset

A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.

Apply today! We are a very responsive employer!

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