Building Software Administrator; PFT; CUPE
Job in
Simcoe, Brantford, Ontario, Canada
Listing for:
Norfolk County
Full Time
position
Listed on 2026-02-28
Job specializations:
-
IT/Tech
Systems Administrator, IT Consultant, IT Support, IT Project Manager
Job Description & How to Apply Below
Position: Building Software Administrator (PFT) (CUPE 7.26)
Location: SimcoePosition
Description:
Building Permit Tracking System (Cityview)Troubleshoot and resolve identified problems within Cityview operations, workflows, business rules for all functions of the department, and coordinate system solutions with the IT department as required.Supports the ongoing development, implementation, and evolution of the Cityview system.Update Cityview as needed.Acts as main contact for Cityview.Resolve Cityview software concerns.Lead the integration of Cityview into the daily operations of the County, including staff training and the preparation of manuals, system documentation, and user guidelines.Evaluate application permissions to ensure staff compliance with established procedures and effective adoption of system usage.Work in collaboration with Information Technology (IT) and other staff in the installation and configuration of Cityview, management of data, storage structures, data integrity and user access.Coordinate the investigation of system errors to identify root causes, advise teams on resolving user errors, and share practical tips to enhance system understanding and utilization for improved performance.Correct any data entry errors in Cityview.Recommend modifications and/or enhancement to Cityview to meet user needs.Understands the interrelationships and information flow between different user applications in Cityview, including Permitting and Inspections, Bylaw Enforcement, Planning and Engineering.Perform testing for all process and workflow changes and provide accurate and concise feedback to ensure the department’s needs are met.Reviews existing processes and identifies and recommends opportunities for efficiency improvement through streamlined Cityview processes, reports, and documents.Communicate business requirements to Information Technology department staff where system changes are required.Scan and attach documents into Cityview and work independently to ensure that Cityview runs efficiently.Perform Cityview release upgrades (test code, set up user accounts).Electronic Building Permit Submission EBPS (Portal)Provides direction and coordination of system workflow enhancements for the Electronic Building Permit Submission EBPS (portal) system.Communicate regularly with internal staff and external stakeholders on EBPS deficiencies and process interruptions.Troubleshoot and resolve technical issues faced by both staff and the public related to EBPS.Technology SupportAssist with software development.Work with Communications & Customer Service to promote Building Services initiatives.Assist with maintenance and development of all promotional material including website content and document updates.Assist with land management system changes and testing to support Building Services workflows.Maintain applicant handout information packages by creating/designing/updating forms.Maintain internal and external SharePoint sites and integrate with electronic plans review software (Bluebeam).Develop and maintain workflow processes and procedures for electronic permit submissions and review.Website ManagementCoordinate and oversee the updating of content on the intranet and departmental website pages to ensure the information accurately reflect the department’s services, policies and procedures;
Ontario Building Code;
Ontario Building Code Act, applicable laws and the Accessibility for Ontarians Disability Act (AODA).Manage and maintain the Building Services website content pages and website forms.Collaborate with Communications and Customer Service staffCoordinate website functionality with the IT department that relates to file management document library changes, and external vendors for e-services and page queries.Handle direct contact from customers, staff and other stakeholders in a timely manner and ascertain appropriate responses or connections to others.Create reports on a scheduled basis and distribute them to management and other outside agencies (, MPAC, Stats Canada, Tarion).Assist with answers and statistics to management, staff, members of the public.Assist with research, analysis and data collection of municipal best practices with regards to the…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
