Service Engineer​/Sr. Service Engineer

Job Opening for Service Engineer / Sr. Service Engineer

Location - Delhi

Experience - 2 TO 7 YEARS

Reporting to - Branch Manager – Service

• BE – EEE, ECE & E&I

• Prepare, plan, schedule and carry out Installation & routine Preventive Maintenance activities to the full satisfaction of the Customer.
• Ensure that the field trip/tour is planned to cover jobs efficiently and effectively. Work with team spirit.
• Make sure that the Department is aware of the Engineer’s whereabouts and inform them about the updates regularly.
• Any commitments made to the Customer should be recorded and informed to the Department Head.
• Diagnose and repair faults of company products at customers' premises to their complete satisfaction.
• Maintain & file records of all activities carried out at Customer premises and get customer confirmation that the work was carried out to their satisfaction.
• Train customers on the necessary product information, which might help them resolve minor problems and determine when a service visit is necessary.
• Make customers aware of any new product developments to increase company sales.
• Provide inputs about Customers’ (and self) suggestions, complaints and requirements to the Service Head or Branch Service Manager.

• Negotiable