Customer Service Co-op Student

Grand Bridge Corporation is an investment holding company dedicated to driving growth and innovation through our fully owned subsidiaries, Grand Bridge Energy Inc., and Grand Bridge Group Inc.

Grand Bridge Energy Inc. is a leading provider of innovative energy solutions, committed to delivering reliable and sustainable energy to our customers. Grand Bridge Group Inc. offers a wide range of energy services through its divisions:
Netoptiks, which provides cutting‑edge telecommunications solutions, and Enersure, which ensures our customers' homes are comfortable and energy‑efficient with home comfort rentals.

Our team of dedicated professionals are committed to helping our communities navigate the transition towards a dynamic and evolving energy landscape. The principles and beliefs that guide our operations are deeply rooted in our values.
Join us in our mission to shape the future of energy.

• Wellness Resources
• Employee and Family Assistance Program
• Opportunities for Community Involvement

The Customer Service Co-op Student will provide front-line support by greeting visitors, answering phone calls, and assisting customers with general inquiries. This role involves routine administrative and customer service tasks. The position offers hands‑on experience in professional communication, organization, and customer service within a supportive team environment.

• This position covers responsibilities related to cashier, reception, and all clerical duties within the Customer Services department.
• Processing residential customer moves in and out of our service territory.
• Perform clerical duties by issuing letters to customers through the CIS for various reasons.
• Responsible for answering and directing incoming calls, completing outbound calls, and directing visitors and customers in a courteous manner.
• Providing collection of accounts support including outbound collection related calls and emails.
• Provides support to Customer Service Team as required.

• Enrollment in a College/University program in Business Administration, Office Administration or a related field
• Eligible for a co‑op or internship term through your institution.
• Excellent written and verbal communication skills.
• Organizational skills.
• Works well independently and in a team setting.

Kindly note, we do not entertain unsolicited referrals or resumes from third‑party agencies or recruiters for our job postings.

We appreciate the opportunity to review all resumes, however due to volume, only those under consideration will be contacted. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.

Grand Bridge Corporation is an Equal Opportunity Employer and is AODA compliant.