Showboat - Guest Services Team Member, Box Office; Seasonal

Locations

Showing 1 location

White River Landing
4800 Stae Highway 265
Branson, MO 65616, USA

As a Box Office Team Member for the Showboat, you will use a computerized system to reserve and sell seating for each two-hour dinner cruise, accept payment from guests and provide excellent guest service. We are looking for applicants that will demonstrate attention to detail, multitasking skills and communication skills through one-on-one interaction, phone, and radio communications.

This position starts 03/02/2026 and ends 12/31/2026.

Must be at least 18 years of age.

• Uses a computerized program to reserve and sell admission to an assigned seating attraction.
• Provides guest service and handles guest concerns.
• Accepts payment in various forms and makes accurate change when necessary.
• Answers questions concerning tickets, promotions, schedules and reservations and gives information concerning coming attractions at Showboat and other Silver Dollar City properties.
• Maintains accuracy and attention to detail; keeps daily balance sheet of payments received and tickets sold.
• Comfortable working in a small space with other workers.
• Demonstrates multitasking skills.
• Ensures proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Solves problems with minimal supervision; is self‑motivated and self‑directed.
• Interacts with fellow employees without distracting them while maintaining a positive, team‑oriented attitude. Communicates with team members via two‑way radio as needed.

Competency working on a computer (navigation through program and keyboard use) is required. Must be able to communicate efficiently.

Previous customer service and cash handling experience are preferred.

• Stand:
  Uneven terrain, inclines, asphalt and concrete.
• Walk:
  Up/down steps, uneven and sloped surfaces, including to and from assigned employee parking and employees assigned work area.
• Lift/Move:
  Up to 50 lbs.
• Repetitive Motion:
  Twisting and reaching.
• Use fingers and hands to handle and feel and reach with hands and arms.
• Speak and hear clearly.
• See:
  Near/far, depth perception and color vision.

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates).
• Health Insurance - Affordable health plan options (co‑pay, HSA, FSA) available to all full‑time seasonal and year‑round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x‑rays, and lab work for co‑pay, whether insured or not.

Equal Opportunity Employer/ Disabled/ Veterans. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.