Vice President Emergency Services

Vice President Emergency Services at HCA Healthcare

Join our team at HCA Florida Brandon Hospital to lead exceptional emergency services and drive quality, patient experience, and operational excellence.

The Vice President leads strategic planning and business development for the service line and identifies opportunities to drive differentiation and improve the overall quality and delivery of services provided. By developing and implementing strategic plans aligned to business objectives and engaging stakeholders as partners in the pursuit of excellence in patient care, the Vice President fosters a culture in which stakeholders are committed to the vision, mission, and values of the organization.

• Cultivates a superior clinical identity by leading the service line in the development and implementation of evidence-based practices, patient safety initiatives, and quality strategies. Ensures standards of care are established and engages the medical staff as meaningful partners.
• Leads efforts to reduce variation in clinical practice, drives performance‑improvement initiatives designed to improve efficiency, effectiveness, and cost, and fosters a culture of accountability and transparency in the provision of care.
• Stays abreast of internal and external benchmarks, accreditations, and designations; establishes goals to differentiate the service line as a leader in quality and patient safety; and meaningfully engages the medical staff in the pursuit of excellence in patient care.
• Stays abreast of legal and regulatory standards and ensures compliance, developing and implementing policies, procedures, and practices in compliance with all legal/re‑gulatory standards.
• Leads the development and implementation of patient throughput strategies, including capacity planning, volume forecasting, patient flow coordination, and admission/discharge planning.
• Directs nursing practice and unit operations, developing policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.
• Fosters an unparalleled patient experience culture that differentiates the service line as the leading place to practice and receive healthcare, ensuring physician alignment, engagement, and ease of access/practice.
• Leverages feedback mechanisms to benchmark performance and identify opportunities to improve customer and patient satisfaction; develops and implements strategies to elevate the patient experience.
• Creates and directs the implementation of a strategic roadmap designed to enhance the patient experience and achieve optimal outcomes.
• Collaborates with subject‑matter experts and patient experience leaders to ensure compliance with evidence‑based practices that enhance patient experience and customer service.
• Fosters a culture that inspires commitment to the vision, mission, and values of the organization; ensures employees are recognized, valued, and supported; and develops and implements strategies to elevate employee engagement.
• Identifies development opportunities or training needs of individual employees and teams; provides coaching, feedback, and training to improve performance.
• Builds a competitively superior organization through attracting, developing, engaging, and retaining talent, ensuring people with the right skills and motivations are in the right role at the right time.
• Leads service line strategic planning and business development; identifies stakeholder engagement strategies, new service offerings, technology advances, and other opportunities to drive differentiation and support the growth agenda.
• Collaborates with the administrative team and physicians to enhance existing services or develop new service offerings.
• Stays abreast of external factors and opportunities impacting healthcare, including political, legislative, reimbursement, and technological changes; ensures the service line is positioned strategically to respond to changing healthcare dynamics and market environments.
• Develops and maintains strategic external relationships that advance the organization’s position within the community, grow the business, and improve the…