Customer Service Assistant; OMNI - voice, Chat and Email Junk Removal Services

Customer Service Assistant (OMNI - voice, Chat and Email) for a Junk Removal Services

Join LTVplus as a Customer Service Assistant voice, chat, and email support for our junk removal services. This remote‑first role requires a team player with strong communication skills who can handle multiple channels and provide outstanding customer experiences across the globe.

• At least 1 year of experience in customer service, call center, or support roles.
• Team Player – Ability to collaborate effectively with colleagues and maintain a positive work environment.
• Excellent Customer‑Centric Communication Skills – Strong written and verbal communication across voice, chat, and email.
• Mental Fortitude – Resilience and the ability to stay calm and professional in high‑pressure situations.
• Multitasking Ability – Capable of handling multiple communication channels simultaneously while managing ad‑hoc tasks.
• Attention to Detail – Accuracy in responses, documentation, and task execution.
• Time Management & Prioritization – Manage workload efficiently, meet deadlines, and prioritize tasks.
• Problem‑Solving Skills – Quickly identify issues and provide effective solutions to enhance customer satisfaction.
• Tech‑Savviness – Comfortable using multiple digital tools, CRM systems, and communication platforms.
• Adaptability & Flexibility – Willingness to adapt to changing processes, customer needs, and business requirements.
• Software/Platforms
  
  Required:
  
  Kustomer, Guru, , Aircall.

If this sounds like you, we’re looking for you to join our team!

At LTVplus, we’re all about delivering WOW‑worthy customer experiences for brands worldwide. We’re a remote‑first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

• Handle customer service tasks and ad‑hoc tasks such as calling customers or loaders to ensure order completion.
• Perform basic sales (up to 10 items). You will handle customer service, dispatch, and basic sales – acting as a Universal Agent.

• Software/Platforms
  
  Required:
  
  Kustomer, Guru, , Aircall.

Ready to use your skills to deliver top‑tier service in a fast‑paced and supportive environment?

Only shortlisted candidates will be contacted.

Training duration is 8 hours.

• Seniority Level: Entry Level
• Employment Type:
  
  Full‑time
• Job Function:
  Other
• Industries:
  Outsourcing and Offshoring Consulting