Customer Service Representative Bilingual Spanish

The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Full Time or Part Time hours available!

Bilingual strongly preferred.

Duties and Responsibilities:

* Prompt recognition of internal and external customers.

* Friendly and courteous when approached in person or on the telephone.

* Resolve customer issues with minimal supervision.

* Follows up with customers in a timely fashion.

* Handles payments, financing and refunds within company guidelines.

* Maintain accurate records by utilizing all available technology.

* Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.

* Update and maintain all customer service reports and records.

* Perform other duties as assigned