Transit Customer Service Operator - Bus Driver

Transit Customer Service Operator - Bus Driver

410 9th St, Brandon, MB R7A 6A2, Canada

Posted Monday, February 23, 2026 at 7:00 AM | Expires Tuesday, March 10, 2026 at 5:59 AM

Transportation Services

Please apply with a cover letter and resume online.

Position

Conditions:

This full-time, permanent position of 40 hours per week (including shifts and weekends) will be offered in accordance with conditions identified in the Collective Agreement between the City of Brandon and the Amalgamated Transit Union, Division 1505.

Rate of Pay:

• Trainee - $22.06 per hour (2026 Rate)
• Permanent - $30.02 per hour (2026 Rate)

Closing Date: 11:59pm on March 9, 2026

This competition will include an interview.

Purpose of Position

To participate as part of a working team that operates transit vehicles to transport passengers over established routes and provides transit related customer service.

Typical Duties and Responsibilities

• Transports passengers according to prescribed schedules;
• Ensures passengers submit correct fare, issues and accepts transfers; location and terminal calls;
• Operation of Brandon Access Transit Bus to provide additional service to clients as needed, including assistance entering and exiting the Transit vehicle, securing mobility device, etc.;
• Performs all duties using safe work practices and ensuring work conditions as required by the Workplace Safety and Health Act and City of Brandon safety regulations are met and maintained;
• Collects passenger information and maintains and prepares records required in Transit operations; such records may include those required for statistics, materials, pre-trips, mileage, etc.;
• May be required to learn and perform Dispatcher duties;
• Maintains good public relations through tact and discretion;
• Reports delays, mechanical problems and accidents;
• Works on alternate shifts as directed;
• Requests repairs as required;
• Performs other related duties as required;
• Works comfortably with Transit technology including electronic Farebox, Ranger, bus signage, etc.

NOTE: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent.

Education

• Grade 12, G.E.D., C.A.E.C., or Mature Student High School certification;
• Must possess a valid and subsisting Class 5 Province of Manitoba Driver's License. A Class 2 Driver’s License is considered an asset; however, incumbents who do not possess one must have the ability and willingness to obtain it as it is a mandatory requirement.
• Must provide a driver abstract;
• Successful completion of a Criminal Record Check and Vulnerable Sector Verification.

Experience

• Minimum of two (2) years' experience operating vehicles requiring a Class 2 driver’s license considered an asset;
• Minimum of two (2) years' experience providing customer service/working with the public.

Work Conditions

The Transit Customer Service Operator works independently and in a team environment.

• Work in a shared and consultative manner with other employees (daily)
• Self-motivated and quality driven to perform independent duties and facilitate
• Necessary to work in all types of weather conditions (daily)
• Must be available to work varying shifts and overtime and call outs (occasionally)
• Responsible to the Manager of Transit Services.

The City of Brandon is committed to an inclusive, barrier free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If contacted to participate in the process, please advise if you require an accommodation.

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