Event Security Guard

True North Sports + Entertainment is looking for Event Security Guards to join our team at Canada Life Centre.

Event Security Guards perform a wide range of essential roles to ensure a superior, safe and engaging guest experience at Canada Life Centre.

• Welcome every guest during arrival with a smile and offer of assistance, ensuring to maintain all venue access control requirements and restrictions.
• Perform various arrival security screening functions such as metal detectors, x-ray machines, and contactless bag searches.
• Ensure adherence to all venue, NHL, AHL security and safety policies and procedures.
• Lead or assist with various safety, security, emergency incidents, threats and disturbances as required.
• Proactively identify and address guest code of conduct issues to ensure a safe and enjoyable experience; support other venue team members requiring further assistance or intervention.
• Support the guest experience or other venue team members with line control, crowd management, scanning mobile tickets, and providing directions to venue seating, amenities, services, and activations.
• Take pride in all assigned areas to ensure excellent and safe venue presentation through continuous monitoring and attentiveness.
• Communicate and collaborate positively with all venue team members to elevate the guest experience wherever possible.
• Observe guests and ensure guidelines set out by Liquor, Gaming and Cannabis Authority of Manitoba (LGCA) ‘Smart Choices’ are followed.
• Complete all post-event administration such as venue presentation checks, incident reports, work orders, and sharing feedback with Supervisors.

• Always being friendly, positive, and enthusiastic with every guest and venue team member.
• Comfortable working with large crowds in a loud, fun, and dynamic environment.
• Must provide a clean criminal record and child abuse registry check.
• Must have a security license or be licensable under provincial security guard legislation.
• Must complete Smart Choices (formerly Serving it Safe) course as outlined by Liquor, Gaming and Cannabis Authority of Manitoba (LGCA).
• Excellent interpersonal and communication skills.
• Previous security, guest service, and hospitality experience is considered an asset.
• Ability to stand and walk for long periods and move around the venue with pace.
• Must be able to commit to working a minimum of 60% of events at Canada Life Centre, including evenings and weekends.

We are True North! At True North Sports + Entertainment, we have developed a culture where our employees are engaged, challenged, and motivated. We are intentional in ensuring our employees personal values match our organizational values of Team, Trust & Respect, Integrity, Excellence and Community.

Included as one of Manitoba’s Top Employers since 2008, our work environment is dynamic and fast‑paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.

We encourage you to apply even if your previous experience does not align perfectly with every qualification in the job description. You may be just the right person for this role, or other roles!

We are Venues | We are People | We are Community

WE ARE TRUE NORTH

Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence,