Disability Management Supervisor

We’re on a mission to raise the world’s highest quality pork at the lowest cost to the planet. Canada Packers is setting a new global standard for premium, sustainable pork.

Are you passionate about championing employee health, safety, and rehabilitation programs? As our Disability Management Supervisor, you'll be a pivotal member of our Health & Safety Team, driving wellness initiatives and ensuring effective claims management.

About This Opportunity

Any Canada Packers team member interested in being considered for this role are encouraged to apply online by October 7, 2025. Applications received beyond that date are not guaranteed consideration.

• Supervise the end-to-end handling of STD and WCB claims, ensuring timely reporting, investigation, and resolution.
• Review claim files for accuracy, completeness, and compliance with legislation and company policy.
• Approve claim decisions, escalations, and settlements within authority limits.
• Monitor claim costs and identify opportunities to reduce financial exposure.

• Ensure adherence to applicable WCB legislation, provincial OHS requirements, insurance policies, and internal procedures.
• Maintain accurate claims records and documentation for audits and inspections.
• Prepare monthly/quarterly claims performance reports, trend analysis, and cost projections for leadership.

• Lead, coach, and mentor claims coordinators or administrators.
• Allocate workload, monitor productivity, and provide training on claims processes and legislative updates.
• Foster a culture of accountability, service excellence, and continuous improvement.

• Collaborate with HR, operations, and safety teams to coordinate early and safe return-to-work plans.
• Engage with healthcare providers and WCB case managers to support modified duties or accommodations.
• Track and monitor return-to-work outcomes for continuous improvement.

• Act as the primary liaison between the company, employees, WCB, insurers, and other stakeholders.
• Respond to employee inquiries with professionalism, empathy, and clarity.
• Provide guidance to management teams on claim handling and prevention strategies.

• Post-secondary education in Human Resources, Occupational Health & Safety, Disability Management, or related field (CDMP/CRTWC designation an asset).
• Minimum 3–5 years’ experience in STD and/or WCB claims management, with supervisory experience preferred.
• In-depth knowledge of WCB legislation and disability management best practices across multiple provinces.

• Strong analytical skills for claim review, cost tracking, and trend analysis.
• Excellent interpersonal and communication skills, with the ability to manage sensitive situations confidentially.
• Proficiency in claims management systems and Microsoft Office Suite.

• Values based culture.
• Hybrid work model for eligible roles.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities and resources that allow you to develop your skills and progress your career.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Championing diversity and inclusion is a critical component of our culture. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.