Réceptionniste | Receptionist

** RESPONSABILITÉS DU POSTE*
* ** Exigences
* *** MINIMALES*
* ** Expérience
** 6 mois d'expérience de bureau, de réceptionniste ou de soutien administratif, de préférence.
** Connaissances, compétences et aptitudes
** Compétences de relations professionnelles et interpersonnelles, pour gérer des situations sensibles et confidentielles.
** Exigences physiques*
* * Greets guests and visitors, offering assistance when entering the building
* Notifies staff members when appointments arrive and escorts guests to appropriate room
* Answers routine questions associated with services, products, location directions, etc.
* Immediately notifies and involves management with customer service and security issues
* Receives deceased belongings from family and follows chain of custody procedures
* Answers, screens, and routes incoming calls to appropriate staff members
* Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.  May make coffee.
* Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
* Receives incoming mail and packages
* Maintains organized and current electronic and paper files and records, such as deeds and trust files
* May perform light typing, proofreading, data entry or printing
* Six months general office, receptionist, or administrative support experience preferred
* Proficient at operating telephones, fax, copier
* Working knowledge of MS Office Suite
* Clear and professional speaking voice and tone
* Professional interpersonal skills to handle sensitive and confidential situations
* Position continually requires demonstrated poise, tact and diplomacy
* Ability to work schedule including Saturday and or Sunday and beyond standard business hours
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