Primary Counsellor

** Who We Are
** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
** Mission Statement
** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
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* Job Description:

** POSITION PURPOSE

SUMMARY:

The purpose of the expectation task list is to identify and clarify what management expects from the incumbent. The following expectations and tasks will be part of the annual performance appraisals; your merit increase will be based onthe level of performance in each of the following areas.

Expectations may change year to year and both parties should use the annual performance appraisal to determine realisticand equitable goals and outcomes for the upcoming performance year.

WORKING RELATIONSHIP(S):
· Supervised by the Client Services Manager

EXPECTATIONS & TASK LIST:
1. Read and initial daily Communication Log as part of a team effort to coordinate the plan and progress of clients
2. Counsels clients/residents individually/in a group setting; develop and implement case management of assigned clients/residents (i.e. regularly counsels in establishing goals, monitors progress and prepares discharge plan)3. Presents case reports and progress of clients/residents at regularly scheduled case planning meetings; has input tocase management of client/resident through case management meetings
4. Maintains and updates all appropriate documentation related to clients/residents
5. Completes all reports/stats required by the Ministry and the Salvation Army
6. Refers clients to appropriate resources (internal and external) for the purpose of housing, employment, educational,practical everyday needs and other recovery needs
7. Arrive 15 minutes prior to shift to receive verbal report and remain, when necessary, in crisis situation
8. Models appropriate behaviour; intervenes in crisis situations provides counselling, and advocates as required
9. Engages in the development of inter-personal relationships that promotes dignity and respect
10. Liaises with Police, Ministry, court personnel, community agencies, family and other staff members
11. Provides guidance and support to students and newly hired staff
12. Encourage client attendance to all ‘in house’ groups
13. Encourage clients in the maintenance of good personal hygiene, housekeeping skills, and general living skills
14. Provide motivational counselling by ensuring clients are fulfilling their responsibilities by abiding by the Centre’s Administration Criteria
15. Conduct ‘Crisis Counselling’ to outside clients when necessary
16. Assist Intake Worker by covering Front Desk during breaks and peak periods
17. Complete admission and discharge procedures as assigned and ensure recordings are in the appropriate places
18. Enforce Honeychurch Family Life Resource Centre House Expectations on a consistent and regular basis
19. Facilitate groups as assigned
20. Advocate for clients with outside agencies, services, and landlords
21. Conduct ‘On-Call Supervisor’ Responsibilities as scheduled
22. Respond to ‘in house’ Crisis Situation in an appropriate manner
23. Continually and regularly update self and follow through with all Centre Policy and Procedures
24. Performs other duties as assigned

ORGANIZATIONAL RESPONSIBILITIES:
1. Conduct “Information Sessions and Facility Tours” as scheduled
2. Participate in Centre Planning sessions and other assigned tasks
3. Represent the Centre at “Public Speaking Engagements”, Community groups and other areas as requested
4. Actively involved in Supervision with Supervisor
5. Actively…