Branch Manager

1 week ago Be among the first 25 applicants
Who We Are  Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point‑of‑sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. Our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers.
Are you looking for a rewarding career? Fairstone is hiring a full‑time Branch Manager in our Brampton, Ontario branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Apply now.
A Regular Day For You Will Include  Reporting to the District Manager, Fairstone Branch Managers are responsible for the following:
Leading the overall success of the branch by maintaining and optimizing branch profitability
Growing the business by developing new opportunities and supporting client acquisition through multiple channels
Creating a best‑in‑class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met
Implementing people strategy that attracts, retains and develops talent
Driving accountability and coaching team members to achieve operational, developmental and customer experience expectations
Leading any change initiative and ensuring all relevant information is cascaded to their teams
Ensuring high employee engagement and developing individual development plans
Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures
Maintaining a high degree of confidentiality of client information and compiling to policies on customer confidentiality
Acting as a Fairstone ambassador in local communities and projecting a positive company image
Qualifications   College diploma preferred (BS/BA with coursework in Business)
Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience
Excellent interpersonal and customer relationship building skills
Strong communication skills to communicate with all levels of employees, managers and customers
Demonstrated effective verbal, written and listening skills
Be a self‑starter, proactive and display initiative
Ability to work flexible hours in a fast‑paced environment and managing multiple priorities
This role is now vacant
WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and Montreal's Top Employers 2025 by Canada’s Top 100 Employers!
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If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type  Full time
Job Type  Permanent
Seniority level  Mid‑Senior level

Employment type

Full-time
Job function  Sales and Business Development

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