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Job Description & How to Apply Below
Compute, Network, Power, and Cooling, and must take pride in systems that run flawlessly because of your work. Be able to communicate clearly, perform methodically under pressure, and collaborate effectively across IT, facilities, and vendor teams. This role requires a builder, a problem-solver, and a guardian of uptime, someone who values precision, safety, and accountability in every aspect of operations.
Responsibilities
Own the day-to-day reliability and performance of company data centers, supporting both IT and facility infrastructure. This includes installing and configuring servers and compute equipment, managing structured cabling, and performing Layer 1–3 troubleshooting across compute and network layers.
Partner closely with colocation and data center providers to maintain uptime reviewing maintenance procedures, coordinating planned work, validating redundancy during transitions, and verifying site health after power or cooling events.
Work alongside facilities teams, you’ll help operate and maintain critical power and cooling systems, including transformers, PDUs, UPS, switch gear, generators, CRAC and CRAH units, CDUs, chillers, cooling towers, and containment systems. You’ll assist in capacity planning, preventive maintenance, and load balancing across power and cooling zones to maintain safe, efficient, and redundant operations.
Lead incident response and root-cause analysis, refine standard operating procedures, and implement automation to improve efficiency and consistency across company data centers worldwide.
Required Skills
10+ years in data center compute operations, facilities, or infrastructure engineering and/or a degree in an Engineering or Computer Science discipline
Hands-on experience with servers, networking, and structured cabling
Working knowledge of electrical systems including transformers, PDUs, UPS, switch gear, and generators
Understanding of cooling systems including CRAC/CRAH units, CDUs, cooling towers, chillers, and containment environments
Familiarity with Linux and basic scripting (Bash, Python, Ansible)
Proficiency with network CLIs (Cisco, Arista, Juniper)
Experience collaborating with colocation providers and reviewing MOP/EOPs for electrical and mechanical work
Proficiency with ITSM/DCIM platforms (e.g., Jira, Service Now, Net Box, Sunbird)
Ability to manage server, switch, router, storage, and hardware lifecycle processes
Ability to update asset management systems using scanners and inventory tools
Strong documentation, troubleshooting, and communication skills for ticketing, customer communication, and team coordination
Strong multitasking, adaptability, and time-management skills with a focus on quality and throughput
Must be punctual, reliable, and well-organized
Must have strong interpersonal and teamwork skills, with the ability to work independently when needed
Willingness to support on-call rotation and meet a 60-minute on-site SLA
Ability to safely lift 50–75 lbs and remain on feet for majority of the workday
Ability to operate material-handling equipment (pallet jacks, forklifts, server-lift)
Demonstrated ability to learn new systems, methodologies, software, and hardware platforms
Experience working in high-tempo, high-stress environments
Experience leading and/or mentoring more junior staffers
Domain expert in one or more of the following functional areas:
Datacenter power systems
Datacenter cooling/HVAC systems
Server or liquid cooling
Network routing and switching
Late generation flash storage arrays
Facility and/or network security
Network infrastructure monitoring
Preferred Certifications
CompTIA Server+, Network+, or Linux+
ITIL Foundation certification
Networking: CCNA, JNCIA , ACE-A
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