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Job Description & How to Apply Below
We are looking for a Senior Platform Engineer who specializes in Windows and Virtualization to join our Delivery Infrastructure group. This full‑time permanent position will provide direct governance of our steady state support provider. This includes day‑to‑day oversight, and development of ongoing operational support, maintenance planning, and defining environment best practices. The role will also provide L3 technical guidance during incidents affecting critical/vital systems, and where L1 and L2 require additional support.
In addition, the Senior System Engineer – VMware is also responsible for effective development, provisioning, and installation/configuration build activity. Build activity will encompass project delivered, and uplift related for currency related activity.
What you'll do:
Provide technical support in planning and build within the areas of Wintel server administration; including VMWare, Host and Standalone hardware. Well versed with Open Shift, Tanzu and Virtualization.
Deploy new systems and document the implementation thereof through a build book and design artifacts.
Lead the creation of functional and technical specifications documentation for the projects.
Assist with ensuring operational readiness for project completion and handoff.
Create custom Power Shell scripts and test procedures to automate procedures and ensure operational resiliency.
Project participation and guidance within the area of expertise ensuring best practices and policies are followed.
Keep up to date with best practices in the area of expertise and recommend new solutions or process improvement opportunities.
Provide L3 technical support for VMWare and OS administration.
Act as technical lead during incident management by setting priorities and resolving technical issues.
Provide and lead technical support issues and projects via cross training and knowledge transfer to colleagues.
Act as SME in your area, and be a mentor for L1/L2 resources.
Lead/participate in presentations to recommend and explain the full solution to management.
Work with technical team members to configure the hardware and software components of a solution.
What you bring:
Post‑secondary degree or diploma in a technical field such as Engineering or Computer Science.
Demonstrated expertise in VMware technologies including ESXi, vSphere, vCenter, vSAN, NSX, vROPS, and SRM.
Minimum 8–10 years of experience managing IT infrastructure within a telecommunications environment.
Over 10 years of Windows Server administration experience (2008–2019), including patching, upgrades, and performance optimisation.
Strong scripting skills using Power Shell, Ansible, or Blade Logic for automation and troubleshooting.
Advanced knowledge of Microsoft Active Directory, Group Policy, LDAP, ACL, and NTFS in enterprise environments.
Proven experience deploying virtual machines, including P2V/V2V conversions using Platespin, Double Take, and VMware Converter.
Hands‑on experience implementing and managing Virtual Desktop Infrastructure (VDI) solutions.
Familiarity with Fibre Channel SAN, iSCSI, NAS, and network technologies including Cisco firewalls, routers, switches, and protocols (TCP/IP, DHCP, DNS, VPN).
Skilled in software and firmware upgrades for HPE, Cisco, and Ericsson hardware platforms.
Working knowledge of ITIL methodologies and experience with incident, problem, and change management processes.
Excellent communication, analytical, and decision‑making skills, with the ability to work independently and in high‑pressure environments, including after‑hours support as needed.
What’s In It for You
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs.
Discounts:
Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for…
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