Business Analyst and Productivity Specialist

Business Analyst and Productivity Specialist (Full Time) - Brampton, ON

Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion,
efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

The PKG lead will work with the productivity team and senior management within PKG business to ensure the strategic implementation of continuous improvement and other productivity improvement initiatives required to drive overall business efficiency and operating profit. This role must ensure the strategic implementation of new and optimized processes and established business KPI’s to drive sales, customer experience, business efficiency and play a critical role in bridging the gap between business needs and technology solutions.

This is an existing role and the salary is starting from $95 000.

• Business Process Focal Point for PKG Business
• Lead strategic productivity initiatives and projects as necessary and help operational/ functional lead to execute projects.
• Understands strategic direction of business unit and implements action plans to meet the needs of the business and key stakeholders; drives bottom-line focus with productivity teams.
• Drive process mapping of current Order to Cash (OTC) processes such as customer acquisition, customer setup, order desk, billing, cash collection etc. & identify opportunities for optimization.
• Working closely with sales director on sales process mapping and KPI’s.
• Strong ability to work with large datasets, spot patterns, and generate actionable insights.
• Create customer sales analytics to give visibility into customer, market, and product trends.
• Implement Lean Six Sigma (LSS) methodology in ordering & customer service processes, maximize replication opportunities with business leads, and implement best practices.
• Facilitates idea generation through collaborative efforts (e.g., brainstorming, lean events, process mapping and stakeholder engagement).
• Involved in tool development such as customer segmentation, branch analysis from concept initiation through commercialization & be expected to work closely with the business to lead the project.
• Develop relevant and insightful KPI’s for continuous monitoring and improvement across various PKG business areas.
• Collaborate with other members of Linde Digital in the sharing of opportunities and best practices.
• Manage productivity pipeline & track it for accurate projection of savings. Engage with business leads to improve productivity performance compared to the other Linde business units & regions.

• Strong in analytical thinking to diagnose complex problems and develop effective solutions to address the issue.
• Strong ability in data analysis include sourcing data, assessing data quality, and dealing with gaps in data completeness to draw accurate insights from the data.
• Writing and running queries to extract data from relational databases (MySQL, SQL Server, Oracle DB, etc.).
• Excel and digital capabilities to drive initiatives and to bring insight faster (e.g., Power BI). Advance knowledge of Tableau, Power BI tools to create dashboards, visual reports, and predict…