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Commercial Lines - Account Manager

Job in Braintree, Norfolk County, Massachusetts, 02185, USA
Listing for: The Hilb Group
Full Time position
Listed on 2026-01-22
Job specializations:
  • Insurance
    Insurance Sales, Insurance Agent, Property Insurance
  • Sales
    Insurance Sales
Job Description & How to Apply Below

Account Manager – Commercial Lines

Currently seeking a Mid to Large Group Commercial Account Manager for an exciting opportunity within the P&C division of a US insurance brokerage agency in Braintree, Massachusetts. Offices are throughout New England, but this position would report to the Braintree office. The ideal candidate will have extensive knowledge in Commercial Insurance.

Position Summary

The Commercial Lines Account Manager will support assigned producers by placing and processing new business, account development, and renewal retention.

Essential Job Functions
  • Pre-Qualify new business. Review, analyze, and submit applications following agency marketing guidelines.
  • Review and order renewals according to agency procedures. Investigate company non-renewals and coordinate with insured and Producer(s) to re-market.
  • Prepare proposals and applications, submit to insureds and carriers (or marketing department); follow up to insure timely responses.
  • Assist clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, exposures, and audits; document electronic file accordingly.
  • Provide technical support to Producer(s) to include survey policy coverage and identify cross-selling and upgrading opportunities.
  • Prepare quotations, coverage summaries/comparisons, proposals, and recommendations needed to ensure clients/prospects understanding of coverage.
  • Renew and re-market accounts as needed in conjunction with Producer(s) and agency standards.
  • Assist in design of insurance plans for clients. Visit key clients in person.
  • Perform other duties as assigned.
Skills / Experience / Training

Certification – Licensed Property and Casualty Agent

Experience – Minimum of six years’ experience with at least five in property and casualty.

Complete knowledge of insurance practices and procedures of the agency and industry.

Excellent prioritization skills, friendly, positive attitude willingness to help others; excellent verbal and written skills; professional telephone manner; ability to establish effective relationships with all staff and the general public; ability to work on highly detailed work under pressure and timelines.

Benefits Offered
  • Medical
  • Dental
  • Vision
  • Long-Term Disability (LTD)
  • Short-Term Disability (STD)
  • Life
  • 401(k)
  • Generous PTO
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