Temporary Customer Care Specialist

At OOFOS, our mission is to make people feel good through our proprietary OOfoam™ technology and innovative footbed design, company culture, and community initiatives. We prioritize empathy, inclusivity, and creativity, leaving a lasting sense of WOW! We are committed to providing exceptional experiences for both our customers and employees, fostering a trusted and inclusive environment. You’ll have the autonomy and flexibility to develop your career and contribute to our innovative products, that enable people to live life in ultimate comfort.

The Customer Care Team is looking for a Customer Care Specialist for a 3-month temporary assignment
. In this temporary role, you will be responsible for delivering exceptional support to all OOFOS consumers, no matter their point of purchase. This role requires a proactive and enthusiastic individual who will connect with our consumers by answering inquiries via phone, email, live chat, and social media. Acting as a brand ambassador, you will be the voice and face of OOFOS, ensuring every interaction reflects our OOsoul and mission of helping customers ‘feel the OO’.

This is a temp, hybrid position based in our Braintree, MA office with 2 days per week in-office, covering the 11am to 7pm Eastern standard time schedule.