Store Supervisor

6 days ago Be among the first 25 applicants

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based at Braintree Village on a fixed‑term basis until April to cover maternity leave.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

The North Face is part of the VF family, a global apparel company connecting people to the lifestyles they cherish through iconic brands. Our purpose:
We power movements of sustainable and active lifestyles for the betterment of people and our planet. We are a community of explorers, constantly looking for new ideas, places, and people to connect with.

In this entry level management position, you will assist the Store and Assistant Store Manager by:

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
• Maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and playing your part to ensure they are achieved

• You love interacting with people and set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally, you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

On top of this, we expect that you will live and demonstrate our Guiding Principles:
Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates, along with competitive salary, bonuses, pension scheme, and staff discounts (50%). In addition you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands.
• A supportive feedback‑based culture where respect and integrity guide us in what we do.
• Tailored training from an induction to ongoing online and face‑to‑face sessions, committed to your growth, both professionally and personally.

We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team, we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.