Contracts Manager

SGC Security Services is committed to delivering exceptional security solutions to our clients. We are seeking an experienced Contracts Manager to oversee the delivery of security services across a portfolio of high-profile corporate accounts throughout the South East. This is an exciting opportunity for a driven individual who can lead service excellence and ensure an outstanding client experience.

• Proven experience managing a portfolio of contracts within the manned guarding sector from retail, commercial, key holding and mobile patrols.
• A successful track record in customer relationship management
• Working knowledge of the security sector
• Valid frontline SIA licence (DS or CP)
• Extensive experience within the Security industry
• Carry out site visits and staff onsite welfare checks.

• Build and maintain strong stakeholder relationships to maximise client satisfaction
• Lead and support teams across the region to ensure high performance and service delivery
• Conduct regular client meetings across accounts to ensure engagement and contract compliance
• Manage the mobilisation of new contracts and operational transitions
• Undertake staff appraisals and address HR/disciplinary matters when required
• Oversee recruitment, training, and development of regional staff
• Produce high-quality reports for senior leadership and key client stakeholders

• Competitive salary and benefits package
• Access to a pool car
• Supportive and collaborative working environment
• Opportunities for professional development and career progression
• The opportunity to be part of a dedicated team committed to service excellence in the security sector

50 hours per week, flexible Monday to Sunday

As a proud signatory of the Armed Forces Covenant:

“We are proud to pledge our support to our Armed Forces community and are delighted that our work within the security services sector has been recognised with this Gold Award.”