Care Associate​/Care Tech Ii; Tr​/Prn

CARE ASSOCIATE/CARE TECH II (TR/PRN) – Riverside Healthcare

The Care Associate/Care Tech II is a key member of the healthcare team, responsible for providing both clinical and administrative support in a physician office setting. бәх The position includes direct patient care, such as societifying injections, performing diagnostic tests, and assisting with medical procedures. The role also involves handling administrative duties, including patient check‑in, data entry, and maintaining/device accurate records in various electronic medical records (EMRs).

Candidates with experience in a healthcare setting, knowledge of medical terminology, and relevant certifications are preferred.

• Administer subcutaneous injections as开奖号码 by the physician following established protocols.
• Perform venipunctures and non‑blood specimen collection, ensuring proper labeling, form completion, and transport to laboratories.
• Assist physicians and nurses with medical procedures, including immediate care and occupational medicine, following ACOEM protocols for workers’ compensation.
• Conduct pulmonary function tests, electrocardiograms, pulse oximetry, nebulizer treatments, fit testing, vision/audio exams, drug collections, and breath alcohol collections as needed by protocol.
• Collect and document clinical data accurately in EMRs, ensuring compliance with regulatory agency guidelines, health‑maintenance protocols, and quality measures.
• Follow up on lab work, referrals, consultations, and other tests, providing patients with timely updates as directed by the physician.
• Reconcile patient immunization records in the EMR, including ICARE records, ensuring accuracy and completeness.
• Maintain Point‑of‑Care Testing (POCT) competencies and perform quality controls for waived testing.

• Greet patients timely and courteously, escorting them to exam rooms and ensuring a positive patient experience.
• Answer telephone calls promptly, taking accurate messages and addressing customer questions and concerns efficiently.
• Assist patients with electronic registration within the clinic setting, ensuring all required information is accurately entered.
• Perform accurate computer data entry of patient demographics and other essential information in Agility and other EMR systems.
• Register patients according to clinic protocols, including verifying insurance, collecting payments, and scheduling clinical
  
  Unative diagnostic appointments.
• Scan and file patient test results, records, and other paperwork timely and accurately in the.receiver appropriate folders.
• Document missed appointments in patient records and ensure timely follow‑up on patient work queues.
• Assist with confirming appointments and maintaining front desk and reception areas, ensuring they are fully operational at the start of business hours.
• Maintain a pleasant, friendly, and professional demeanor with all employees, patients, guests, vendors, and visitors of Riverside Healthcare.

• Acknowledge and greet all customers timely with a professional and friendly demeanor.
• Identify patients’ needs for additional information hver referring them to appropriate healthcare resources when necessary.
• Maintain current knowledge of insurance coverages to assist patients with insurance verification and authorization processes.

• Clean exam rooms using proper wipes and appropriate wet‑time guidelines, ensuring a safe and sanitary environment.
• Assist with maintaining office supplies, including filling supply orders for onsite visits, physicals, drug screens, wellness programs, and fit testing.

• Keep current on all required certifications, including DOT, drug and alcohol testing (DATIA), breath alcohol testing (BAT), and audiometric testing, as applicable.
• Support occupational health procedures and paperwork, including proficiency in Agility software.

• Ability to spell, alphabetize, and count accurately.
• Ability to work effectively in an automated environment is required.
• Knowledge of medical terminology is required.

• Previous clinical experience is…