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Sr Customer Service Rep - Bradley, IL
Job in
Bradley, Kankakee County, Illinois, 60915, USA
Listed on 2026-01-12
Listing for:
Lincare Holdings
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Overview
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.
Responsibilities- Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
- Actively participates in the training of all Customer Service personnel including new hires
- Monitors the flow of orders to and from the Customer Service Department
- Deletes, correct, or re-enters patient orders as deemed necessary
- Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
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