Customer Development – Sea

We’re seeking a motivated individual to join our growing Sales & Customer Development Team.

Our Bradford office is looking for a motivated, proactive, and customer-focused candidate to join their growing office. The primary focus of the role will be preparing quotations for shipments to and from destinations across the world.

You’ll be at the heart of our customer journey – responding to quotation requests, securing the best rates, and helping turn enquiries into bookings. Your day will include:

• Handling worldwide quotation requests from customers and agents
• Using tariffs, haulier lists and supplier portals to obtain competitive costing information
• Liaising with carriers and suppliers to secure the best service at the best price
• Ensuring all quotes include BIFA Terms & Conditions
• Making follow-up courtesy calls to strength relationships and secure bookings
• Handing over confirmed jobs clearly and accurately to operational teams.

This is a key role in our business, requiring someone who is:

• Confident using their initiative and common sense
• A strong communicator with great interpersonal skills
• Able to negotiate effectively with customers and suppliers
• Flexible, proactive and willing to get involved in day-to-day activity across the team
• Achieving financial targets set by the business
• Committed, motivated, energetic, and fun with a positive can-do attitude
• Ideally with previous experience of Sea freight.

• Continuous development with opportunities for progression in a growing company
• 25 days holiday

This role is full-time Monday to Friday based at our Bradford office.

Apply now

If you’re driven, commercially aware and looking to grow within a supportive and fast-paced environment, we’d love to hear from you.