Internal Sales Coordinator - Freight

Our client is a global freight forwarder, although shipping world-wide they are a specialist shipper to Africa, the Middle East, India and Pakistan. Working with local partners on every continent this ensures they can offer you the best advice and sea freight options available.
Well established they are looking to strengthen the Sales department and are now recruiting for an Internal Freight Sales clerk to join the team at their offices in Bradford

This is a crucial role that contributes directly to the profitability of the company, involving taking customer enquiries, providing quotations whilst gaining new business. You will be expected to be proactive in the role and maintain and develop business relationships. Effective communication and close team working is key.

Key responsibilities are as follows
To provide accurate, competitive pricing to customers and the external sales team
To maximise Profit Per Job (PPJ) whilst maintaining a realistic price
Dealing with customers' queries/enquiries via telephone/email.
Calculate and advise rates to customers & the external sales team
Provide customers with quotes as requested/required.
Deal with Invoice and price disputes.
Work with rate sheets.
Develop and grow long-term relationships with customers and shipping companies
Price up bookings and monitor and maintain pricing inbox.

Experience required
Previous experience of working in a commercial environment
Experience of working in import/export freight forwarding company or other Transport/logistics related market
Excellent customer service and sales skills
Ability to work to deadlines/targets for self and others
Strong desire to satisfy customer needs and achieve results
Proactive and positive attitude
Active team player
Good IT skills - with a good knowledge of Microsoft Word, PowerPoint and Excel and Outlook

Salary and Benefits
Salary 28,000 - 30,000 depending on experience.
Working hours - 9-5:15 flex
Holidays - 22 days + Bank hols to start
Pension